Bristol Temple Meads (BRI)

Managed by Network Rail 

 
Bristol Temple Meads station
Station Approach, off Bath Road
Bristol
Bristol,
BS1 6QF
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Waiting Rooms are located on Platform 5/7 and on Platform 13/15

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine

    The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary. 

  • Toilets

    Toilets

    Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15. 

    Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15. 

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note

    The Post Box is located by the main gateline

  • Tourist information office

  • Shops

    Shops

    WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers

 
 

Bristol Temple Meads

Stations made easy

Route planning around the station including maps and platforms

Show [BRI] route

 

Station Message: Alert!

The transformation of Bristol Temple Meads is well underway. Over the next few years, Network Rail are working on a variety of projects through the Bristol Regeneration programme. Please take extra care around the station and platforms whilst any work is taking place. 

Tactile paving has been added to the platforms to make your station more accessible. 

From Monday 18 April, the ticket office at Bristol Temple Meads will move to an alternative location to enable Network Rail to undertake refurbishment works. Ticket office facilities will be available in the building adjacent to the station’s northern entrance in what was formerly Bonapartes café bar. It is expected to be completed by Sunday 10 July.

For more information on our station improvements, please visit www.networkrail.co.uk/bristolrailregen 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location

The main storage location for bikes is at The Friary at Temple Quay, just to the right of the ramped exit from the long stay car park.

A limited bike storage location can be found on Station Approach by Queen Anne's Gate.

There is no longer any bike storage inside the station.

Storage spaces
450

Please note cycles can be carried on our trains free of charge.

Storage CCTV
Yes
PlusBike (cycle hire)
Brompton Dock
0208 232 3931
www.bromptondock.co.uk
Car Park
Station Car Park
Operator
APCOA Parking (UK) Limited
Phone number
0345 165 2030
Address
-
-
Web address
http://www.apcoa.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
374
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 

Accessible ticket machine is available at the car park. Step free access from the car park to the station

Free of charge
No
Daily rate
£14.30
Weekly rate
£100.10
Monthly rate
£268.00
3 Monthly rate
£504.00
Annual rate
£1463.00
CCTV Coverage
No
Onward travel information

Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road.

To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate.

Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall.

Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary.

Information to plan your onward journey is available in a printable format here.

Taxi

The taxi rank is available on the station forecourt. If you require an accessible taxi please approach a member of staff for assistance.

To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

You can find more information about local taxi services here.

Accessible taxis

Accessible taxis are available

Impaired mobility set down / pick up points available
Yes

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point located at the customer information office - Platform 3. Please notify a member of staff.

Airport

A dedicated Airport Flyer bus service connects Bristol Temple Meads and Bristol Airport, with the journey taking approximately 25 minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8 minutes.

The Airport Flyer can be found on the station forecourt. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

For more information, including timetables and ticket prices, please click here.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:30 - 21:30
Saturday 05:30 - 21:30
Sunday 06:45 - 21:30

Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:30 - 18:00

Location

Situated by the ticket office.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Accessible ticket machines are located at the station entrance by the ticket office.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Smartcards validators
No
Penalty fares
Penalty fares apply for Great Western Railway 

Staffing and general services

 
Information available from staff
Yes - from information point,Yes - from ticket office 
Information services - opening times
 
Customer help points
No
Lost Property
Yes
Great Western Railway - For details visit: https://www.gwr.com/help-and-support/lost-property
Monday - Friday 08:00 - 18:00
Saturday 09:30 - 16:30
Sunday Closed
03457 000 125
Customer Services
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House

Facilities

 
ATM Machine
Yes

The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary. 

Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are accessible

Post box
Yes

The Post Box is located by the main gateline

Public Wi-Fi
Yes

Free Network Rail Wi-fi - #FreeStationWiFi

Refreshment facilities
Yes
Shops
Yes
Type of shops available

WHS/M&S; Uppercrust; Pumpkin; Pasty Shop; Starbucks; Lily's Flowers

Toilets
Yes
Toilets Location

Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15. 

Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15. 

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

Radar Key available from station staff.

Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

Waiting Rooms are located on Platform 5/7 and on Platform 13/15

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Staff help available
Yes
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Staff help available opening times
Monday - Friday 05:30 - 01:30
Saturday 05:30 - 01:30
Sunday 08:00 - 01:30
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lifts to all platforms and facilities. Ticket office is also step free.

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

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