Carlisle (CAR)
Carlisle station, Court Square, Carlisle, Cumbria, CA1 1QZ
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:00 - 20:00
- Opening Hours,Saturday: 05:00 - 20:00
- Opening Hours,Sunday: 09:00 - 20:00
Location
Ticket machines can be found in the booking hall.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
Information Available
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: Available
- Information Services Opening Times,Saturday: Available
- Information Services Opening Times,Sunday: Available
Staff Help Available
- Staff Help Available,Monday to Friday: Available
- Staff Help Available,Saturday: Available
- Staff Help Available,Sunday: Available
Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points
Yes
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A - This station has step-free access to all platforms / the platform
Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Seating available on all platforms with waiting rooms throughout.
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Carlisle Car Park 1
10 spaces
Carlisle Car Park 2
4 spaces
Carlisle Car Park 1
Eco friendly car hire available from this station. Click here for more information.
Accessible car park equipment
Carlisle Car Park 1
Staff Help
Staff help available
- Staff help available,Monday to Friday: Available
- Staff help available,Saturday: Available
- Staff help available,Sunday: Available
Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points
Yes
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
Available
Seating available on all platforms with waiting rooms throughout.
Seating Area
Available
Station Car Park
Operator
Avanti West Coast
- Court Square
- Carlisle
- CA1 1QZ
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
160 spaces
Accessible spaces
10 spaces
Eco friendly car hire available from this station. Click here for more information.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £5.50
- Rate on Sunday £5.50
- Rate per month £166.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website
Different rates apply to non rail users, please speak to a member of staff.
Station Car Park 2
Operator
Avanti West Coast
- South George Street
- Carlisle
- Cumbria
- CA2 5AW
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
79 spaces
Accessible spaces
4 spaces
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £5.50
- Rate on Sunday £5.50
- Rate per month £166.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
ATM
Available
Refreshment Facilities
Available
Shops
Available
Newsagent
Public Telephones
Yes
Post Boxes
Available
Bicycle Storage
Spaces
16 spaces
Space for 16 cycles on Platform 8.
8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)
Type of Storage
Racks
Location
Platform 8.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
PeddalpushersLonnings End, Sandy Lonning, Brampton, CA8 1RA
More Information
Transport Links
Rail replacement coach services can be found at the front of the station
ScotRail only - The Crescent Bus Stop, please note the rail replacement bus stop on Saturday 7 and Sunday 8 June will be Warwick Road, outside the Halston Hotel.
Onward travel information can be found on the National Rail website
PeddalpushersLonnings End, Sandy Lonning, Brampton, CA8 1RA
Hertz
