Clapham Junction (CLJ)

Managed by Network Rail 

 
Clapham Junction station
St John's Hill
Clapham
Greater London
SW11 2QP
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Waiting rooms are on platforms 1, 9/10 and 13/14

  • Trolleys

  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
  • Pay phone

    Pay phone Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Clapham Junction

Stations made easy

Route planning around the station including maps and platforms

Show [CLJ] route

 

Station Message: Alert!

From October 2021 until March 2022, Network Rail will carry out essential lift maintenance at Clapham Junction. If the lift you require is out of service, please speak to a member of station staff. 

The dates of work for each individual lift are as follows:

  • Platforms 1 & 2: Monday 18 October to Friday 29 October 2021
  • Grant Road: Monday 1 November to Friday 12 November 2021
  • Platforms 13 & 14: Monday 15 November to Friday 26 November 2021
  • Platforms 11 & 12: Monday 29 November to Friday 10 December 2021
  • Platforms 9 & 10: Tuesday 4 January to Friday 14 January 2022
  • Platforms 15 & 16: Monday 17 January to Friday 28 January 2022
  • Platforms 5 & 6: Monday 31 January to Friday 11 February 2022
  • Platforms 3 & 4: Monday 14 February to Friday 25 February 2022
  • Platform 17: Monday 28 February to Friday 11 March 2022
  • Platforms 7 & 8: Monday 14 March to Friday 25 March 2022

 

To find out more information, see station posters or head over to https://www.networkrail.co.uk/clapham-junction-lift-works.

 

Getting to and from the station

 

Bicycle parking

Stands,Wheel Racks
Storage sheltered
Yes
Storage location
Brighton Yard side of the station.
Storage spaces
294

There are lockers for hire, subject to availability.

Storage CCTV
Yes
PlusBike (cycle hire)
Santander Bikes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
Yes

New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms. 

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 21:30
Sunday 07:15 - 21:30
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance. 

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes

Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

South Western Railway's smartcard is called 'Touch'. For more details, visit the South Western Railway website. Clapham Junction ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Penalty fares
Penalty fares apply for London Overground South Western Railway Southern 
London fare zone
Zone 2

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:30 - 21:15
Saturday 09:00 - 20:00
Sunday 10:00 - 20:00

Arriva staff presence

 
Customer help points
Yes

Customer Help points are located on every platform

Lost Property
Yes
Monday - Friday 07:00 - 21:44
Saturday - Sunday 08:00 - 20:00
0330 095 0168
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Through services: Grant Road Bus Stop A

All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C

Arrivals via Wandsworth Town: Grant Road Bus Stop R

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Coins
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location

Waiting rooms are on platforms 1, 9/10 and 13/14

Waiting rooms opening hours

South Western Railway's waiting room - platform 9/10: Monday to Saturday 06:00 to 23:00. Sunday 07:00 to 23:00. Southern's waiting room - platform 13/14: 7 days a week 05:00 to 23:00

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday, Tuesday, Wednesday, Thursday 04:30 - 01:30
Friday, Saturday, Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step free access available through Brighton Yard entrance to all platforms via lifts.

Step free access available through Grant Road entrance to platform 1 and 2 via lifts

Wheelchairs available
Yes

Station Map

 
Station plan

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