Clapham Junction (CLJ)
Managed by Network Rail
Station facilities
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Station seating facilities
Station seating facilities Waiting rooms are on platforms 1, 9/10 and 13/14
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Trolleys
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Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected] -
Pay phone
Pay phone Coins -
Internet
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Post box
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Tourist information office
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Shops
Shops
Clapham Junction
Getting to and from the station
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- Brighton Yard side of the station.
- Storage spaces
- 294
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There are lockers for hire, subject to availability.
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Santander Bikes
- Car Park
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
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New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:15 - 21:30
Saturday 06:15 - 21:30
Sunday 07:15 - 21:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
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In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
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Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
South Western Railway's smartcard is called 'Touch'. For more details, visit the South Western Railway website. Clapham Junction ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Penalty fares
- Penalty fares apply for London Overground South Western Railway Southern
- London fare zone
- Zone 2
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday 05:30 - 21:15
Saturday 09:00 - 20:00
Sunday 10:00 - 20:00
Arriva staff presence
- Customer help points
- Yes
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Customer Help points are located on every platform
- Lost Property
- Yes
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Monday - Friday 07:00 - 21:44
Saturday - Sunday 08:00 - 20:00
- 0330 095 0168
- Customer Services
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Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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Through services: Grant Road Bus Stop A
All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C
Arrivals via Wandsworth Town: Grant Road Bus Stop R
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Coins
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
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Waiting rooms are on platforms 1, 9/10 and 13/14
- Waiting rooms opening hours
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South Western Railway's waiting room - platform 9/10: Monday to Saturday 06:00 to 23:00. Sunday 07:00 to 23:00. Southern's waiting room - platform 13/14: 7 days a week 05:00 to 23:00
Accessibility and mobility access
- Helpline Contact
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday 04:30 - 01:30
Friday, Saturday, Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Step free access available through Brighton Yard entrance to all platforms via lifts.
Step free access available through Grant Road entrance to platform 1 and 2 via lifts
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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