Coventry (COV)

Managed by Avanti West Coast 

 
Coventry station
Station Square
Coventry
West Midlands
CV1 2GT
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets

    Toilets are located on Platforms 1 and 2/3

    Toilet opening hours – Monday to Friday:05.15 –01.30, Saturday: 05.30 – 12.30, Sunday: 07.30 – 01.30

    An accessible toilet is available on platform 1, accessed using a RADAR key.

     

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

    Shops

    Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe

 
 

Coventry

Stations made easy

Route planning around the station including maps and platforms

Show [COV] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Compound,Stands
Storage sheltered
Yes
Storage location

Cycle Hub off main concourse 144 spaces

59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces

 

Storage spaces
120

For access to the cycling compound please see a member of staff

144 space in the cycle hub off main concourse 27 hoops at station front (2 x cycles per hoop = 54 spaces)

2 x shelters at the station front with a total of 12 hoops (2 x spaces per hoop = 24 spaces) - possible relocation to Platform 1

18 hoops to be installed on platform 1 (2 x cycles per hoop = 36 spaces)

Storage CCTV
Yes
Car Park
Multi Storey (Car Park 1)
Operator
Avanti West Coast
Address
Station Square
Eaton Road
Coventry
CV1 2GT
Note

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
336  with 16 accessible spaces available
Free of charge
No
Daily rate
£12.00
Saturday rate
£5.00
Sunday rate
£5.00
Monthly rate
£132.00
3 Monthly rate
£374.00
Annual rate
£1200.00

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast.

Different rates apply to non rail users, please speak to a member of staff.

CCTV Coverage
Yes
Car Park
Warwick Road (Car Park 3)
Operator
Avanti West Coast
Address
Car Park 3
Warwick Road
Coventry
CV1 4GT
Note

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

 

Different rates apply to non rail users, please speak to a member of staff.

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
134  with 18 accessible spaces available

Please note the car parking payment machines are located in the station building 

 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£12.00
Saturday rate
£5.00
Sunday rate
£5.00
Monthly rate
£132.00
3 Monthly rate
£374.00
Annual rate
£1200.00

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast.

 

Different rates apply to non rail users, please speak to a member of staff.

CCTV Coverage
Yes
Taxi

Outside station front 

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:15 - 21:30
Saturday 05:30 - 20:45
Sunday 07:30 - 21:30
Location
Ticket machines can be found in the booking hall
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
Penalty fares
Penalty fares apply for West Midlands Trains 

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from information point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday 05:00 - 02:00
Saturday 05:00 - 01:00
Sunday 07:15 - 02:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Avanti West Coast Lost Property
Customer Services

Monday to Sunday 06:00 - 21:00

Available from customer service offices, located on platform 1 and 3.

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Rail replacement coach services can be found in the multi-storey car park

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes
Refreshment facilities
Yes
Shops
Yes
Type of shops available

Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe

Toilets
Yes
Toilets Location

Toilets are located on Platforms 1 and 2/3

Toilet opening hours – Monday to Friday:05.15 –01.30, Saturday: 05.30 – 12.30, Sunday: 07.30 – 01.30

An accessible toilet is available on platform 1, accessed using a RADAR key.

 

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

Yes , Located on platform 1 , these toilets are operated with a radar key

 

Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
08000 158 123 (08000 158 124 Textphone)
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Assistance Meeting Point: Customer service office on Platform 1. ​​​​​​​

Helpline opening hours
Staff help available
Yes

Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Staff help available opening times
Monday, Tuesday, Wednesday, Thursday, Friday 05:00 - 02:00
Saturday 05:00 - 01:00
Sunday 07:15 - 02:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Category A - This station has step-free access to all platforms / the platform

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

View larger version
Stations made easy
Show [COV] route

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