Caerphilly (CPH)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Coins -
Internet
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Post box
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Tourist information office
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Shops
Shops Convenience store
Caerphilly
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- near the station entrance
- Storage spaces
- 10
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5 hoops
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Transport for Wales/Caerphilly County Borough Council
- Phone number
- 03333 211 202
- Address
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- Email address
- customer.relations@tfwrail.wales
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 222 with 6 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Car Park
- Address
-
-
-
- Opening hours
- Number of spaces
- 0 with 6 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Car Park
- Address
-
-
-
- Opening hours
- Number of spaces
- 0 with 6 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
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'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:
Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details:
The Bus Interchange is located beside the rail station.
- Taxi
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Taxi rank within 100m and clearly signposted
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:30 - 12:50
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- The ticket machines take cash, debit and credit cards.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
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Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
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As ticket office
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Managed by Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Wait outside station adjacent to taxi rank
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Coins
- Accessible public telephones
-
Low level/text public phones
- Shops
- Yes
- Type of shops available
- Convenience store
- Toilets
- No
- Showers
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- No platform staff available. Assistance is provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Category B2
Platform 1 (for Cardiff) has level access. Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Energlyn & Churchill Park; Ystrad Mynach;
- Nearest station notes
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To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk
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