Cwmbran (CWM)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note Café -
ATM machine
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Toilets
Toilets The toilets are located on Platform 2. The National key toilets are located within the Ticket Hall; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours. -
Pay phone
Pay phone -
Internet
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Post box
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Tourist information office
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Shops
Cwmbran
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
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Limited cycle stands are available in the car park, adjacent to the station building.
- Storage spaces
- 6
- Storage CCTV
- No
- Car Park
- Cwmbran Station Car Park
- Operator
- Local Authority
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
- Number of spaces
- 76 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Taxi
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There is a taxi rank in the station car park, adjacent to the station building.
- Accessible taxis
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Available from the taxi rank.
- Impaired mobility set down / pick up points available
- Yes
- Set down and pick up in the station car park, adjacent to the station building.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Sunday Closed
Monday, Tuesday, Wednesday, Thursday, Friday 06:30 - 18:05
Saturday 08:00 - 18:05
- Location
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The ticket office is inside the station building.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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This machine does not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
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Monday - Friday 06:30 - 18:00
Saturday 08:00 - 18:00
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Managed by Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Refreshment facilities
- Yes
- Café
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 2. The National key toilets are located within the Ticket Hall; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
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Assistance is provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Category B1.
Platform 1 (to Cardiff) is accessible via a ramped path with handrails from Edlogan Way. Step free access is available to Platform 2 (to Hereford) is accessible from the station car park. A footbridge connects the platforms. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Newport (South Wales);
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