Dorchester South (DCH)
Managed by South Western Railway
Station facilities
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Station seating facilities
Station seating facilities In the booking hall. Area is heated and seating complies with Code of Practice.
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets The toilets are located on Platform 1. Separate Male toilet facilities. Female and Accessible toilet is combined.
Accessible toilets are located in the booking hall on platform 1. The toilets are open:
Monday to Friday – 05:50 to 18:15
Saturday – 06:45 to 17:00
Sunday – 08:30 to 16:00 -
Pay phone
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Internet
Public Wi-Fi Yes -
Post box
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Tourist information office
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Shops
Dorchester South
Getting to and from the station
Bicycle parking
Lockers,Wheel Racks- Storage sheltered
- No
- Storage spaces
- 12
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2 lockers plus 10 additional cycle spaces
- Storage CCTV
- No
- Car Park
- Station Car Park
- Note
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Weekend tickets available after 1200 Fridays £6.00
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 47 with 2 accessible spaces available
- Accessible car park equipment
- Free of charge
- No
- Daily rate
- £3.60
- Saturday rate
- £3.00
- Sunday rate
- £3.00
- Weekly rate
- £18.00
- Monthly rate
- £54.60
- 3 Monthly rate
- £163.80
- Annual rate
- £420.00
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Bank Holiday £3.50
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:50 - 18:15
Saturday - Sunday Closed
- Location
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Outside the entrance to the ticket office
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
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Dorchester South ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons
- Penalty fares
- Penalty fares apply for South Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday 05:50 - 18:15
Saturday 06:45 - 13:39
Sunday 08:30 - 16:00
- Customer help points
- Yes
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Customer Help points are located on every platform
- Lost Property
- Yes
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Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Dorchester South.
- Please click here for details on lost property and how to register a lost item.
- Customer Services
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Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
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Station forecourt, off Weymouth Avenue
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Dorchester South station
- Toilets
- Yes
- Toilets Location
-
The toilets are located on Platform 1. Separate Male toilet facilities. Female and Accessible toilet is combined.
Accessible toilets are located in the booking hall on platform 1. The toilets are open:
Monday to Friday – 05:50 to 18:15
Saturday – 06:45 to 17:00
Sunday – 08:30 to 16:00 - Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
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In the booking hall. Area is heated and seating complies with Code of Practice.
- Waiting rooms opening hours
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Monday - Friday 05:50 - 18:15
Saturday 06:45 - 17:00
Sunday 08:30 - 16:00
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
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Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
- Helpline opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Step-free category B2 Station. Some step-free access to all platforms - please check details - Ramp to Platform 1 at approx 1:14 gradient (to London) via Booking Hall, or level via car park (1 step via side gate next to Booking Hall when closed). Ramp at approx 1:20 to Platform 2 (to Weymouth) from separate entrance. Interchange via street over 1km so no reasonable step-free access between platforms.
- Wheelchairs available
- No
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