Dundee (DEE)
Managed by ScotRailÂ
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note WH Smith -
ATM machine
-
Toilets
Toilets The toilets are located on the platform. Radar - National Key Scheme -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops WHSmith newsagent. PhotoMe photo booth.
Dundee
Getting to and from the station

Bicycle parking
Lockers,Stands
- Storage sheltered
- No
- Storage spaces
- 21
- Storage CCTV
- No
- Car Park
Short Stay Car Park
- Operator
- Local Council
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 9
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:25 - 19:30
Saturday 06:25 - 19:30
Sunday 08:30 - 19:30
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards validators
Yes
Staffing and general services
- Information available from staff
Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:25 - 19:30
Sunday 08:30 - 19:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
-
Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
Yes
-
Ticket gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the layby on Riverside Drive, 200 yards from the station entrance
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Post box
Yes
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
- WH Smith
- Shops
Yes
- Type of shops available
- WHSmith newsagent. PhotoMe photo booth.
- Toilets
Yes
- Toilets Location
- The toilets are located on the platform. Radar - National Key Scheme
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- Trolleys
Yes
- Waiting Rooms
Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
- Assisted travel
-
With effect from 05.30 Sunday 9th July the new step free access to Dundee station will open on Riverside Drive. This is located on Riverside Drive by the taxi/drop off point for customers.
Step free access is also available from the new pedestrian access in Civic Plaza.
- Staff help available
Yes
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Sunday 05:30 - 00:30
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office
- Wheelchairs available
Yes