Dundee (DEE)
Managed by ScotRail
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note WH Smith -
ATM machine
-
Toilets
Toilets The toilets are located on the platform. Radar - National Key Scheme -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops WHSmith newsagent. PhotoMe photo booth.
Dundee
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Lockers,Stands- Storage sheltered
- No
- Storage spaces
- 21
- Storage CCTV
- No
- PlusBike (cycle hire)
-
Bike & Go: Bikes available for public hire from the station. Register online: www.scotrail.co.uk/bike-and-go
- Car Park
- Short Stay Car Park
- Operator
- Local Council
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 9
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:25 - 19:30
Saturday 06:25 - 19:30
Sunday 08:30 - 19:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:25 - 19:30
Sunday 08:30 - 19:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
-
Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- Yes
-
Ticket gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the layby on Riverside Drive, 200 yards from the station entrance
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- WH Smith
- Shops
- Yes
- Type of shops available
- WHSmith newsagent. PhotoMe photo booth.
- Toilets
- Yes
- Toilets Location
- The toilets are located on the platform. Radar - National Key Scheme
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
- Assisted travel
-
With effect from 05.30 Sunday 9th July the new step free access to Dundee station will open on Riverside Drive. This is located on Riverside Drive by the taxi/drop off point for customers.
Step free access is also available from the new pedestrian access in Civic Plaza.
- Staff help available
- Yes
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Sunday 05:30 - 00:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office
- Wheelchairs available
- Yes
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