Dartford (DFD)
Managed by Southeastern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Café -
ATM machine
ATM machine Located outside main entrance -
Toilets
Toilets Booking Hall - Available during staffing hours -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops newspapers
Dartford
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- by station entrance.
- Storage spaces
- 64
- There is now a Cycle Hub at this station - You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Saba Park Solutions UK Limited
- Phone number
- 03301 235 247
- Email address
- customersupport.uk@sabagroup.com
- Note
- From 1st June - new off peak evening rate (after 18:00) - £1.50
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 186 with 10 accessible spaces available
- Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Free of charge
- No
- Daily rate
- £7.20
- Off peak rate
- £6.40
- Saturday rate
- £4.60
- Sunday rate
- £1.00
- Weekly rate
- £31.40
- Monthly rate
- £120.20
- 3 Monthly rate
- £362.00
- 6 Monthly rate
- £708.30
- Annual rate
- £1246.50
- From 1st June - new off peak evening rate (after 18:00) - £1.50
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
There is a taxi rank outside the station
- Accessible taxis
-
Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:40
Saturday 06:10 - 19:40
Sunday 07:10 - 20:40
Assistance/Help available from station staff from First to Last trains.
- Location
-
On way in to access trains
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- There are standing height and wheelchair height ticket counters available.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
2 x in booking hall
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at ticket office
- Smartcards validators
- Yes
-
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Penalty fares
- Penalty fares apply for Southeastern
- London fare zone
- Zone 8
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
-
Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- On platform
- Lost Property
- Yes
- Southeastern Customer Services
- 0345 322 7021
- Customer Services
- This station has Secure station accreditation - For more information contact 0345 322 7021
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station Approach
Facilities
- ATM Machine
- Yes
- Located outside main entrance
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not wheelchair accessible
- Refreshment facilities
- Yes
- Café
- Shops
- Yes
- Type of shops available
- newspapers
- Toilets
- Yes
- Toilets Location
- Booking Hall - Available during staffing hours
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Booking Hall- Available during staffing hours
- National key toilets
- Yes
- National key toilets location
- Booking Hall - Available during staffing hours
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Assisted travel
- Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
- Staff help available
- Yes
- *Helpline closed on Christmas Day Assistance/Help available from station staff from First to Last trains.
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
Assistance/Help available from station staff from First to Last trains.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
- Wheelchairs available
- Yes
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