Ealing Broadway (EAL)
Managed by TfL Rail
Station facilities
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Station seating facilities
Station seating facilities - An accessible waiting room with automatic door opening is located on Platform 4.
- The waiting room is open from first train to last train
-
Trolleys
-
Refreshments
Note Coffee shop
-
ATM machine
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Toilets
Toilets Toilets are located on platform 4.
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Pay phone
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Internet
-
Post box
-
Tourist information office
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Shops
Shops
Ealing Broadway
Getting to and from the station
- Car Park
No- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
- Metro
-
London Underground services; Central Line and District Line. For more details www.tfl.gov.uk
- Airport
-
TfL Rail service to Heathrow airport.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:35 - 23:25
Saturday 05:35 - 23:25
Sunday 07:00 - 20:30
- Location
-
Within the ticket hall on New Ealing Broadway.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accessible ticket machines are located within the stations ticket hall on Approach Road.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- No
- Travelling with Contactless is available.
- Penalty fares
- Penalty fares apply for Great Western Railway London Underground TfL Rail
- London fare zone
- Zone 3
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Station is manned from the first train, until the last train each day.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station
- Lost Property
- Yes
- TfL Lost property
- Customer Services
- Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
- Ticket gates
- Yes
-
Ealing Broadway has a Secure Station accreditation.
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stop F outside station entrance (both directions)
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
-
Coffee shop
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
-
Toilets are located on platform 4.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- Yes
- National key toilets location
-
An accessible toilet is located within the waiting room on platform 4. This toilet is operated with a radar key.
- Waiting Rooms
- Yes
- Waiting rooms location
-
- An accessible waiting room with automatic door opening is located on Platform 4.
- The waiting room is open from first train to last train
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
- We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
- Staff help available
- Yes
- Staff are available to assist from the first to last train each day.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
- Accessibility Category B. This station has step-free access to all platforms except platform 2.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms
- Wheelchairs available
- Yes
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