East Grinstead (EGR)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities There is a waiting area on the concourse and on platform 1 . -
Trolleys
-
Refreshments
Note Coffee kiosk -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
East Grinstead
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- Located to the right of the station building.
- Storage spaces
- 96
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Saba UK - www.sabaparking.co.uk/southern-railway
- Phone number
- -
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Blue badge spaces
- Free of charge
- No
- CCTV Coverage
- Yes
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- YES
- Accessible taxis
- Yes
- Impaired mobility set down / pick up points available
- Yes
- Located at the front of the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:55 - 20:00
Saturday 06:20 - 20:00
Sunday 07:45 - 16:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:40 - 00:40
Sunday 07:35 - 23:40
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- Yes
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around this station
- Refreshment facilities
- Yes
- Coffee kiosk
- Shops
- Yes
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Available during staffing hours. Radar key controlled.
- Waiting Rooms
- Yes
- Waiting rooms location
- There is a waiting area on the concourse and on platform 1 .
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Assisted travel
- Yes
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:45 - 00:40
Saturday 05:45 - 00:30
Sunday 07:35 - 23:40
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
- This is a Category B3 station: Step free access to platform 2 (most trains to London). Footbridge with steps to platform 1. Interchange between platforms is possible via country end crossing boards for manual wheelchair users with staff assistance only. Assistance Meeting Point is the Ticket Office.
- Wheelchairs available
- No
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