Glasgow Central (GLC)
Managed by Network Rail
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key
Accessible shower is available within the changing places facility.
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Located on the concourse -
Tourist information office
-
Shops
Shops Wide range of shops
Glasgow Central
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage spaces
- 70
-
Located in front of the escalators to platforms 16 & 17 beside the British Transport Police office and on platform 15
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Glasgow City Council bike scheme: 400 bikes will be available for public hire at 31 locations across the city with additional temporary sites: www.nextbike.co.uk/en/glasgow/
Bike & Go: Bikes available for public hire from the station concourse. Register online: www.scotrail.co.uk/bike-and-go - Car Park
- Oswald Street NCP Car Park
- Operator
- NCP
- Phone number
- 0845 050 7080
- Address
-
-
-
- Note
-
Nearest car park is NCP Long Stay Car Park at Oswald Street, access to platform 15 from level 5. Access via station available during station opening hours.
For parking charges see https://www.networkrail.co.uk/stations/glasgow-central/
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 555 with 6 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables:
www.firstgroup.com/ukbus
Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times:
www.arrivabus.co.uk and www.stagecoachbus.com
Not all buses are accessible
Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
www.plusbus.info
For information about all public transport in Glasgow and Strathclyde the area visit:
www.spt.co.uk
- Taxi
-
Taxis are available outside opposite the Gordon Street exit
- Accessible taxis
-
Accessible taxis can be located on Gordon Street.
- Impaired mobility set down / pick up points available
- Yes
-
At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff
- Airport
-
GLASGOW AIRPORT:
First operate the Glasgow Shuttle 500 bus, running every ten minutes direct to the airport. There are stops just outside Glasgow Central station on Bothwell Street and Waterloo Street. For times: www.firstglasgow.com
- Port
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Service to Gourock for onward ferry connection to Dunoon and Kilcreggan. Service to Wemyss Bay for onward ferry connection to Rothesay. Service to Ardrossan Harbour for onward ferry connection to Brodick. Service to Stranraer for onward ferry connection to Belfast.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 20:15
Saturday 05:15 - 18:00
Sunday 09:00 - 19:00
High Level ScotRail ticket office: Mon - Sat 06:00 - 23:25; Sun 07:00 - 23:05. Low Level station ticket office opening times: Mon - Sat 06:30 - 23:30; Sun 08:15 - 23:30.
- Location
-
High Level (all destinations): Travel Centre next to Gordon St exit
High Level (Scottish destinations): Station concourse near Hope St exit
Low Level: Low level concourse between escalators - Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
Ticket Office: available
Travel Centre: not available
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Information services - opening times
-
Sunday 07:00 - 00:30
Monday - Friday 04:00 - 00:30
Saturday 04:00 - 00:30
- Customer help points
- Yes
- Left luggage
- Yes
- Excess Baggage Company
- Operated by Excess Baggage Company
- 0208 090 9939
- Left Luggage - Baggage Storage (Lockers). Located on Platform 1. Mon - Sat 06:00 - 2359. Sun 07:00 - 23:59.
- Lost Property
- Yes
- Excess Baggage Company
-
Monday - Friday 09:00 - 17:30
- Operated by Excess Baggage Company
- 0330 024 0215
- Located on main concourse next to Platform 1
- Ticket gates
- Yes
-
Ticket gates are located on platforms 3 to 17
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus pick up / drop off on Gordon Street.
Facilities
- ATM Machine
- Yes
- Located on concourse
- First class Lounge
- Yes
-
The lounge is available for Avanti West Coast passengers until 19:00 and Caledonian Sleeper passengers from 20:30.
Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information.
- First class Lounge opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday 07:00 - 19:00
Saturday 07:00 - 18:00
Sunday 10:00 - 18:00
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Located on the concourse
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
- Wide range of shops
- Toilets
- Yes
- Toilets Location
-
Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key
Accessible shower is available within the changing places facility.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Showers
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 04:00 - 00:30
Sunday 07:00 - 00:30
Accessibility and mobility access
- Helpline Contact
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
-
Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.
The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 04:00 - 00:30
Sunday 07:00 - 00:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.
High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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