Hanwell (HAN)

Managed by TfL Rail 

 
Hanwell station
Campbell Road
Hanwell
Greater London
W7 3EB
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Accessible waiting rooms with automatic door opening are located on platforms 2&3.

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets

    Located on platform 3 inside the waiting room.

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Hanwell

Stations made easy

Route planning around the station including maps and platforms

Show [HAN] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location

Cycle storage is located at both entrances to the station.


Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No
Airport

TfL Rail service to Heathrow airport.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:40 - 12:20
Saturday 06:30 - 13:00
Sunday Closed
Location

Station Entrance Campbell Road

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Smartcards validators
No

Travelling with Contactless is available.

Penalty fares
Penalty fares apply for TfL Rail 
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times

Staffed from first train until last

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Lost Property
Yes
TfL Lost property
Customer Services
Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Ticket gates
No
CCTV
Yes

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location

Located on platform 3 inside the waiting room.

Accessible toilets
Yes
Baby changing facilities
No
Waiting Rooms
Yes
Waiting rooms location

Accessible waiting rooms with automatic door opening are located on platforms 2&3.

Waiting rooms opening hours

The waiting rooms are open from first to last train.

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.



We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Helpline opening hours
Staff help available
Yes
Staff are available to assist from first to last train
Staff help available opening times
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
  • Accessibility Category A. This station has step-free access to all platforms
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4.
Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

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Stations made easy
Show [HAN] route

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