Last updated:Today at 21:28
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 14:49
Train companies affected:National Rail
Last updated:Today at 11:42
Train companies affected:National Rail
Hatfield station, 79 Great North Road, Hatfield, Hertfordshire, AL9 5AB
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The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Updated: 28 March 2024, 21:32
Yes
Yes
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
No
No
Oyster cannot be used at this station.
Yes
Yes
For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Yes
No
Yes
This station has step-free access to all platforms / the platform.
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is on platform 1.
Yes
Yes
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Yes
Waiting Rooms normally available when station is staffed.
Heated waiting areas are available on platforms 2 and 3, fully accessible.
Yes
Yes
No
Yes
Located at the front of the station
19 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Yes
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Waiting room
Yes
Yes
Yes
Waiting Rooms normally available when station is staffed.
Heated waiting areas are available on platforms 2 and 3, fully accessible.
Yes
APCOA Parking UK
374 spaces
19 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Yes
Located at the front of the station
Yes
Yes
Yes
Yes
No
238 spaces
Cycles are left at owners risk. Abandoned cycles may be removed
Stands
Near Bus Station
Yes
Yes
There are no cycle hire facilities at this station
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
Yes
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
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