Hertford North (HFN)

Managed by Great Northern 

 
Hertford North station
North Road
Hertford
Hertfordshire
SG14 1NB
 

Station facilities

  • Station seating facilities

    Station seating facilities Platform 2/3
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets Platform 2/3
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Hertford North

Stations made easy

Route planning around the station including maps and platforms

Show [HFN] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

YES
Storage location
Station entrance
Storage spaces
76
Storage CCTV
Yes
Car Park
Station Car Park
Operator
APCOA Parking UK
Note
Automatic Number Plate Recognition - Yes
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
122  with 7 accessible spaces available
Accessible spaces may be used, free of charge, by Blue Badge holders. The car park is controlled by number plate recognition. You must ensure you display the full blue badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Penalty notices will be issued if you fail to register AND display a valid badge pack. 
Free of charge
No
Daily rate
£7.10
Off peak rate
£3.65
Saturday rate
£2.80
Sunday rate
£2.80
Weekly rate
£34.10
Monthly rate
£127.60
3 Monthly rate
£343.10
Annual rate
£1088.30
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
YES
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:40 - 19:00
Saturday 07:45 - 14:10
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Smartcards are available online at: www.greatnorthernrail.com/thekeysmartcard
Penalty fares
Penalty fares apply for Great Northern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day

Not open Christmas Day

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
No
Lost Property
Yes
Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
Monday - Sunday 07:00 - 22:00
greatnorthernrail.com/lostproperty
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Wifi information at this station
Shops
Yes
Toilets
Yes
Toilets Location
Platform 2/3
Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location
Platform 2/3
Waiting rooms opening hours

Waiting Rooms normally available when station is staffed

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - assistedtravel@greatnorthernrail.com |Phone - 0800 058 2844 | Textphone - 0800 138 1039
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above.
Staff help available opening times
Monday - Sunday 24 Hours a Day

Not open Christmas Day

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category B3 station: Step free access to booking office and platforms 2&3. Steps to platform 1 (some trains to London). Assistance Meeting Point is the station foyer opposite the ticket office.
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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