Hartford (Cheshire) (HTF)

Managed by London Northwestern Railway 

 
Hartford station
Chester Road
Hartford
Cheshire
CW8 1QX
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-17:00, Friday - 06:00-17:00, Saturday - 07:00-15:00 and Sunday 10:35-12:00. The toilet facilities are not available when the Ticket Office is closed.

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Hartford (Cheshire)

Stations made easy

Route planning around the station including maps and platforms

Show [HTF] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
16
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Indigo
Phone number
0330 1235 247
Address
-
-
Email address
[email protected]
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
74  with 3 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£4.50
Saturday rate
£3.20
Sunday rate
£3.20
Weekly rate
£14.90
Monthly rate
£54.00
Annual rate
£432.00
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Station 01606 42222 Redcab 01606 46666 Barnton 01606 872000

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 06:00 - 17:00
Friday 06:00 - 19:00
Saturday 07:00 - 15:00
Sunday 10:35 - 12:00
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday 06:00 - 17:00
Friday 06:00 - 19:00
Saturday 07:00 - 15:00
Sunday 10:35 - 12:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Customer Services

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
In the event of engineering the bus/coach will collect from: To Crewe at bus stop on the main road adjacent to station car park, from Crewe outside public house on opposite side of the road.

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location
The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-17:00, Friday - 06:00-17:00, Saturday - 07:00-15:00 and Sunday 10:35-12:00. The toilet facilities are not available when the Ticket Office is closed.
Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 0248 997
Assisted travel

If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

Helpline opening hours
Monday - Sunday 08:00 - 22:00

08:00 – 22:00, 7 days a week (except Christmas Day and Boxing Day)

Staff help available
Yes

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.

Staff help available opening times
Monday, Tuesday, Wednesday, Thursday 06:00 - 17:00
Friday 06:00 - 19:00
Saturday 07:00 - 15:00
Sunday 10:35 - 12:00
Ramp for train access
No
Step free access coverage
Yes
Step free access note

9 steps up from lower car park, then 38 down to Booking Hall entrance - alternative step-free route available via road and ramp. From Booking Hall, step-free route to Birmingham platform via road or 23 steps down. 9 steps up to footbridge level, then 32 steps down from Liverpool platform (2). Step-free ramp from road overbridge to Liverpool platform. Step-free route between platforms is 375m.

This station is a category B station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Wheelchairs available
No

Station Map

 
Station plan

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