Imperial Wharf (IMW)

Managed by London Overground 

 
Imperial Wharf station
Townmead Road
Chelsea
Greater London
SW6 2ZH
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

 
 

Imperial Wharf

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Route planning around the station including maps and platforms

Show [IMW] route

 

Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location
Immediately outside station entrance
Storage spaces
4

8 racks adjacent to entrance to Platform 1

32 racks adjacent to entrance to Platform 2

Storage CCTV
Yes
Car Park
No
Impaired mobility set down / pick up points available
No
Port

Boat services from Chelsea Harbour Pier (200 metres walk) on Mondays to Fridays, peak hours only, between Putney and Blackfriars.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:30 - 12:00
16:15 - 18:15
Saturday 09:30 - 14:00
Sunday 10:00 - 12:30
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes

New Oyster cards can be purchased from the ticket machines at this station, in addition to at the ticket office

Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
 

Penalty fares
Penalty fares apply for London Overground Southern 
London fare zone
Zone 2

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 04:50 - 00:32
Saturday 04:55 - 00:34
Sunday 07:10 - 00:28
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Use Bus stop A in Harbour Avenue for westbound services to Clapham Junction

Use Bus stop K in Harbour Avenue for eastbound services to Kensington (Olympia)/Shepherd's Bush

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Refreshment facilities
Yes
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 06:00 - 23:45
Saturday 06:00 - 23:45
Sunday 08:00 - 23:45
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step-free access to booking office from street level.

Step-free access from booking office to each platform via lifts.

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

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