Imperial Wharf (IMW)
Managed by London Overground
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Imperial Wharf
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
- Immediately outside station entrance
- Storage spaces
- 4
-
8 racks adjacent to entrance to Platform 1
32 racks adjacent to entrance to Platform 2
- Storage CCTV
- Yes
- Car Park
No
- Impaired mobility set down / pick up points available
- No
- Port
-
Boat services from Chelsea Harbour Pier (200 metres walk) on Mondays to Fridays, peak hours only, between Putney and Blackfriars.
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 07:30 - 12:00
16:15 - 18:15
Saturday 09:30 - 14:00
Sunday 10:00 - 12:30
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
Yes
- Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
Yes
-
New Oyster cards can be purchased from the ticket machines at this station, in addition to at the ticket office
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
-
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
- Penalty fares
- Penalty fares apply for London Overground Southern
- London fare zone
- Zone 2
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 04:50 - 00:32
Saturday 04:55 - 00:34
Sunday 07:10 - 00:28
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Bus stop A in Harbour Avenue for westbound services to Clapham Junction
Use Bus stop K in Harbour Avenue for eastbound services to Kensington (Olympia)/Shepherd's Bush
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Helpline opening hours
- Staff help available
Yes
- Staff help available opening times
-
Monday - Friday 06:00 - 23:45
Saturday 06:00 - 23:45
Sunday 08:00 - 23:45
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
Step-free access to booking office from street level.
Step-free access from booking office to each platform via lifts.
- Wheelchairs available
Yes
- Wheelchairs available open hours