Inverness (INV)

Managed by ScotRail 

 
Inverness station
Academy Street
Inverness
Highland
IV2 3PY
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note Cafe Express, WHSmith Coffee House, Berties Bar and vending machine

  • ATM machine

    ATM machine

  • Toilets

    Toilets The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

    Tourist information office

  • Shops

 
 

Inverness

Stations made easy

Route planning around the station including maps and platforms

Show [INV] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Lockers,Stands
Storage sheltered
Yes
Storage spaces
40
Discounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419160 for more information
Storage CCTV
No
PlusBike (cycle hire)
Bike & Go: Bikes available for public hire from the station. Register online: www.scotrail.co.uk/bike-and-go

Inverness Bike Hire: www.invernessbikehire.co.uk

Car Park
Station Car Park
Operator
ScotRail
Address
-
-
Note

Front car park: £2.00 for 2 hours (maximum stay 2 hours)

Rear car park: £0.60 up to 20 minutes, £1.20 up to 1 hour, £4.00 up to 6 hours, £6.00 up to 24 hours
Long stay parking: £10.00 up to 3 days and £5.00 per day thereafter (available from the booking office)  

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
60  with 3 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£6.00
Hourly rate
£1.20
CCTV Coverage
Yes
Onward travel information
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Taxi
visit www.traintaxi.co.uk for details of taxis available for hire
Impaired mobility set down / pick up points available
Yes
Airport
An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 20:30
Saturday 06:30 - 18:30
Sunday 09:15 - 20:20
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 06:30 - 20:30
Saturday 06:30 - 18:30
Sunday 09:15 - 20:20
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Left luggage
Yes
Lost Property
Yes
Scotrail Lost Property Information
03301 092 833
Customer Services

customer.relations@scotrail.co.uk

Ticket gates
Yes

Ticket gates to all platforms 

CCTV
Yes
Location for Rail Replacement Services

Buses pick up/drop off from the Eastgate side of the station at the short stay car park

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes
Refreshment facilities
Yes
Cafe Express, WHSmith Coffee House, Berties Bar and vending machine
Toilets
Yes
Toilets Location
The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Showers
Yes
Tourist Information Office
Yes
Tourist Information Office location
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
Staff help available
Yes
Staff help available opening times
Monday - Friday 06:30 - 20:30
Saturday 06:30 - 18:30
Sunday 09:15 - 20:20
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level to all platforms. RNIB REACT system - an audible direction system for visually impaired is in operation. Fobs are required to activate the system.

Wheelchairs available
Yes

Station Map

 
Station plan

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