Inverness (INV)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Cafe Express, WHSmith Coffee House, Berties Bar and vending machine -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
Tourist information office -
Shops
Inverness
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Lockers,Stands- Storage sheltered
- Yes
- Storage spaces
- 40
- Discounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419160 for more information
- Storage CCTV
- No
- PlusBike (cycle hire)
-
Bike & Go: Bikes available for public hire from the station. Register online: www.scotrail.co.uk/bike-and-go
Ticket to Ride: www.tickettoridehighlands.co.uk - Car Park
- Station Car Park
- Operator
- ScotRail
- Address
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-
-
- Note
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Front car park: £2.00 for 2 hours (maximum stay 2 hours)
Rear car park: £0.60 up to 20 minutes, £1.20 up to 1 hour, £4.00 up to 6 hours, £6.00 up to 24 hours
Long stay parking: £10.00 up to 3 days and £5.00 per day thereafter (available from the booking office) - Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 60 with 3 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.00
- Hourly rate
- £1.20
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- Yes
- Airport
- An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 20:30
Saturday 06:30 - 18:30
Sunday 09:15 - 20:20
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:30 - 20:30
Saturday 06:30 - 18:30
Sunday 09:15 - 20:20
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Left luggage
- Yes
- Lost Property
- Yes
- Scotrail Lost Property Information
- 03301 092 833
- Customer Services
- Ticket gates
- Yes
-
Ticket gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the Eastgate side of the station at the short stay car park
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Cafe Express, WHSmith Coffee House, Berties Bar and vending machine
- Toilets
- Yes
- Toilets Location
- The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Showers
- Yes
- Tourist Information Office
- Yes
- Tourist Information Office location
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:30 - 20:30
Saturday 06:30 - 18:30
Sunday 09:15 - 20:20
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Level to all platforms. RNIB REACT system - an audible direction system for visually impaired is in operation. Fobs are required to activate the system.
- Wheelchairs available
- Yes
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