Last updated:Today at 13:36
Train companies affected:National Rail
Last updated:Today at 11:42
Train companies affected:National Rail
London Kings Cross station, Euston Road, London, Greater London, N1 9AL
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Updated: 28 March 2024, 13:45
The station will remain open until the last train departs.
In the Main Concourse opposite the shops
Zone 1
Yes
Yes
One London North Eastern Railway machine inside the travel centre and one London North Eastern Railway machine outside the travel centre and are DDA compliant. There is a lowered ticket machine at this station.
Yes
No
Yes
Oyster transactions only available from self service ticket machines operated by Great Northern
No
No
Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.
Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.
It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:
London North Eastern Railway - 03457 225 225 [Option 3 then Option 4] textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/ Open Monday - Saturday 08:00-20:00, Sunday 10:00-20:00
Hull Trains - FREEPHONE 0800 316 1323
Grand Central - 08440 8110 072
Great Northern - 0800 0582 844
Yes
Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.
Help is available at the Rail Information Point in the centre of the Main Concourse.
Yes
Yes
Yes
This station has step-free access to all platforms / the platform.
This is a Category A station. This station has step-free level access to all platforms.
Lifts also provided between concourse up to the Mezzanine and down to the London Underground ticket hall.
The Assistance Meeting Point varies - please check with your operator.
Yes
Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
Yes
One London North Eastern Railway machine inside the travel centre and one London North Eastern Railway machine outside the travel centre and are DDA compliant. There is a lowered ticket machine at this station.
Yes
Yes
Yes
Accessible toilets are located next to platform 9 and can be operated by a radar key.
All platforms are partially or fully covered with a canopy.
No
Yes
Public telephones are available near the Euston Road entrance of the station.
Yes
Yes
Yes
Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
Yes
There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.
There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.
12 spaces
Yes
Wheelchair users may require assistance using car park equipment at this station
Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.
Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.
It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:
London North Eastern Railway - 03457 225 225 [Option 3 then Option 4] textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/ Open Monday - Saturday 08:00-20:00, Sunday 10:00-20:00
Hull Trains - FREEPHONE 0800 316 1323
Grand Central - 08440 8110 072
Great Northern - 0800 0582 844
Yes
Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.
Yes
0800 022 3720
Yes
The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
Yes
Accessible toilets are located next to platform 9 and can be operated by a radar key.
Yes
Yes
All platforms are partially or fully covered with a canopy.
No
Location: Next to Waitrose
Tickets Accepted in LNER First Class Lounge:
Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
Any First Class Anytime ticket valid for travel on the LNER route
Any LNER First Class packages
First Advance (routed LNER & connections)
LNER First Class Reader Offer (routed LNER & connections)
LNER First Class Flat Fare (routed LNER & connections)
LNER Rewards First Class Leisure Single (routed LNER & connections)
LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
Inclusive Tour Tickets (eg. Superbreak)
Weekend First
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets. TV. Air charge for mobile phones.
Refreshments: Our first class lounges offer a selection of complimentary refreshments
such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
Wi-Fi: Yes
Showers: No
CP Plus
322 spaces
12 spaces
Yes
Wheelchair users may require assistance using car park equipment at this station
Yes
There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.
There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.
No
Yes
Yes
Yes
Station concourse
Yes
Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
Yes
Yes
Public telephones are available near the Euston Road entrance of the station.
204 spaces
Stands
Platforms 1, 8 & 9
Yes
Yes
There are no cycle hire facilities at this station
The taxi rank is situated on Pancras Road just outside of the station.
There are bus stops in streets surrounding the station on Euston Road, Goods Way and York Way. More details at https://www.nationalrail.co.uk/posters/KGX.pdf
Accessibility on London Buses
All Transport for London buses are accessible by step free access on Transport for London's website https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs
More information about Transport for London buses can be found at https://tfl.gov.uk/modes/buses/
N/A
Connections from LUL available
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