Lancaster (LAN)
Managed by Avanti West Coast
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine Located on concourse Located by the ticket office -
Toilets
Toilets The National key toilets are located on Platforms 3 and 4; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops News agent
Lancaster
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Lockers,Stands- Storage sheltered
- Yes
- Storage location
-
Platform 1 (North End), 28 Lockers, 38 Stands
Platform 4 (North End), 16 Lockers, 12 Stands8 Stand spaces outside the West entrancePlatform 5, 40 Stands
- Storage spaces
- 135
- 120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Leisure Lakes Bikes
103 Penny Street
Lancaster
01524 844389
lancaster@leisure-lakes.com
www.leisurelakesbikes.com - Car Park
- Station Car Park
- Operator
- Avanti West Coast
- Address
-
Meeting House Lane
Lancaster
LA1 5NW - Note
-
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 165 with 6 accessible spaces available
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Monthly rate
- £166.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Taxi rank can be found outside the entrance.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 19:45
Saturday 05:15 - 19:45
Sunday 09:30 - 20:00
- Location
-
Ticket machines can be found in the ticket hall and on platform 3
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for TransPennine Express
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Sunday 08:00 - 00:00
Monday - Friday 04:50 - 00:00
Saturday 04:50 - 00:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Avanti West Coast Lost Property
- Customer Services
-
There are two Customer Information points, one situated on platform 3 and the other situated on platform 4, however customers are encouraged to approach any member of station staff for information.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off at the bus stop outside the station rear entrance.
Facilities
- ATM Machine
- Yes
- Located on concourse Located by the ticket office
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
- News agent
- Toilets
- Yes
- Toilets Location
- The National key toilets are located on Platforms 3 and 4; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Staff help available
- Yes
- Sunday 08:00 : 00:00, Weekdays (Mon - Fri) 04:50 : 00:00, Saturday 04:50 : 00:00
- Staff help available opening times
-
Monday - Friday 04:50 - 00:00
Saturday 04:50 - 00:00
Sunday 08:00 - 00:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
- Wheelchairs available
- Yes
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