Ludlow (LUD)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note -
ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Ludlow
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
-
Limited cycle stands are available on Platform 2.
- Storage spaces
- 10
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Car Park
- Ludlow Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
-
-
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- Web address
- http://www.ncp.co.uk/
- Email address
- [email protected]
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
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Monday - Friday 24 Hours a Day
- Number of spaces
- 37 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- This car park is accredited with a Disabled Parking Award run by DMUK. Visit http://www.dpaward.org for further information.
- Free of charge
- No
- Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Impaired mobility set down / pick up points available
- Yes
- Set down and pick up in the station car park, adjacent to the station building.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:00 - 12:00
The ticket office is operated by a third party ticketing agent
- Location
-
The Ticket Office is run by an Agency. Tickets can be purchased and pre-paid tickets collected here.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- No
- Collection of pre-purchased tickets
- Yes, from ticket office
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at ticket office
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 06:00 - 17:00
Saturday 06:00 - 14:00
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Managed by Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement services depart from the main road adjacent to the station building, unless otherwise stated on the station poster boards.
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- No platform staff available at the station however assistance is provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Category B1
Step free access to Platform 1 (to Shrewsbury) from the car park. Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the stationFor full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Leominster;
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