Ludlow (LUD)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note -
ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Ludlow
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
-
Limited cycle stands are available on Platform 2.
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- Ludlow Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
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-
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- Web address
- http://www.ncp.co.uk/
- Email address
- [email protected]
- Note
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Visit www.ncp.co.uk for parking prices.
- Opening hours
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Monday - Friday 24 Hours a Day
- Number of spaces
- 37 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
- Free of charge
- No
- Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Impaired mobility set down / pick up points available
- Yes
-
Set down and pick up in the station car park, adjacent to the station building.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:45 - 16:45
Saturday 06:45 - 12:45
Sunday Closed
The ticket office is operated by a third party ticketing agent.
- Location
-
The Ticket Office is run by an Agency. Tickets can be purchased and pre-paid tickets collected here.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
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Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 06:00 - 17:00
Saturday 06:00 - 14:00
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Staff help available opening times
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Category B1
Step free access to Platform 1 (to Shrewsbury) from the car park.
Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Leominster;
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