Ludlow (LUD)
Managed by Transport for Wales
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
-
Pay phone
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Internet
-
Post box
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Tourist information office
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Shops
Ludlow
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
-
Limited cycle stands are available on Platform 2.
- Storage spaces
- 10
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Car Park
- Ludlow Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 37 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- This car park is accredited with a Disabled Parking Award run by DMUK. Visit http://www.dpaward.org for further information.
- Free of charge
- No
- Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Impaired mobility set down / pick up points available
- Yes
- Set down and pick up in the station car park, adjacent to the station building.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:50 - 16:50
Saturday 06:50 - 12:50
Sunday Closed
Public Holidays Closed
The ticket office is operated by a third party ticketing agent
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
This machine does not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:00 - 17:00
Saturday 06:00 - 14:00
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Managed by Transport for Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement services depart from the main road adjacent to the station building, unless otherwise stated on the station poster boards.
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- No platform staff available at the station however assistance is provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
- Platform 1 (to Shrewsbury) is accessible from the station car park. Platform 2 (to Hereford) is accessed via a footbridge or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a Compliant ramped path leading to the platform which also connects with the town. This path is not part of the station.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Leominster;
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