Macclesfield (MAC)
Managed by Avanti West Coast
Station facilities
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Station seating facilities
Station seating facilities Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.
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Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
-
Toilets
Toilets The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
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Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
Macclesfield
Getting to and from the station

Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
-
Located on the North end of Platform 1
- Storage spaces
- 48
- Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)
- Storage CCTV
- Yes
- Car Park
Upper Station Car Park
- Operator
- Avanti West Coast
- Address
-
Waters Green
Macclesfield
Cheshire
SK11 6JP - Note
-
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 19 with 2 accessible spaces available
-
Please note there is a slight gradient from this car park to the station building
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Monthly rate
- £132.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Car Park
- Lower Station Car Park
- Operator
- Avanti West Coast
- Address
-
Waters Green
Macclesfield
Cheshire
SK11 6JP - Note
-
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 38
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
-
This car park is downhill from the main station building
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Monthly rate
- £132.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
A Taxi rank is available outside of the station, in the lower car park area
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Saturday 06:15 - 18:30
Sunday 08:00 - 17:30
Monday - Friday 05:45 - 18:30
- Location
- Ticket hall
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Sunday 07:30 - 00:00
Monday - Friday 05:30 - 00:15
Saturday 05:30 - 00:15
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
-
Help point available in the car park.
- Lost Property
- Yes
- Avanti West Coast Lost Property
- Customer Services
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Customers are encouraged to approach a member of station staff for any customer information enquiry.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
- Pick Up / Drop Off on station forecourt.
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
- Shops
Yes
- Toilets
Yes
- Toilets Location
-
The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
An accessible toilet is available on Platform 1
- Trolleys
Yes
- Waiting Rooms
Yes
- Waiting rooms location
-
Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 08000 158 123 (08000 158 124 Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
Yes
-
Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening times
-
Sunday 07:30 - 00:00
Monday - Friday 05:30 - 00:15
Saturday 05:30 - 00:15
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
Category B1 – Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift
- Wheelchairs available
Yes
- Wheelchairs available open hours