Macclesfield (MAC)

Managed by Avanti West Coast 

 
Macclesfield station
Waters Green
Macclesfield
Cheshire
SK11 6JP
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1. 

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets

    The accessible toilets are located on Platform 1.

    Opening hours:

    Monday to Friday:          5:30am to 12:15am

    Saturday:           6.00am to 12:15am

    Sunday: 7:30am to 12:15am

  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Macclesfield

Stations made easy

Route planning around the station including maps and platforms

Show [MAC] route

 

Station Message: Alert!

If you need to use a lift, please speak to a member of staff before boarding. Please also allow extra time for your journey so we can help re-arrange your travel plans. Sorry for the inconvenience.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location

Located on the North end of Platform 1

Storage spaces
48
Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)
Storage CCTV
Yes
Car Park
Upper Station Car Park
Operator
Avanti West Coast
Address
Waters Green
Macclesfield
Cheshire
SK11 6JP
Note

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
19  with 2 accessible spaces available

Please note there is a slight gradient from this car park to the station building 

Free of charge
No
Daily rate
£12.00
Saturday rate
£4.00
Sunday rate
£4.00
Monthly rate
£132.00
3 Monthly rate
£374.00
Annual rate
£1200.00

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

 

Different rates apply to non rail users, please speak to a member of staff.

CCTV Coverage
Yes
Car Park
Lower Station Car Park
Operator
Avanti West Coast
Address
Waters Green
Macclesfield
Cheshire
SK11 6JP
Note

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
38
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 

This car park is downhill from the main station building 

Free of charge
No
Daily rate
£12.00
Saturday rate
£4.00
Sunday rate
£4.00
Monthly rate
£132.00
3 Monthly rate
£374.00
Annual rate
£1200.00

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

A Taxi rank is available outside of the station, in the lower car park area 

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Saturday 06:15 - 18:30
Sunday 08:00 - 17:30
Monday - Friday 05:45 - 18:30
Location
Ticket hall
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Sunday 07:30 - 00:00
Monday - Friday 05:30 - 00:15
Saturday 05:30 - 00:15
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Help point available in the car park.

Lost Property
Yes
Avanti West Coast Lost Property
Customer Services

Customers are encouraged to approach a member of station staff for any customer information enquiry.  

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Pick Up / Drop Off on station forecourt.

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes

Find WiFi Hotspots around Macclesfield station

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location

The accessible toilets are located on Platform 1.

Opening hours:

Monday to Friday:          5:30am to 12:15am

Saturday:           6.00am to 12:15am

Sunday: 7:30am to 12:15am

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

An accessible toilet is available on Platform 1

Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1. 

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
08000 158 123 (08000 158 124 Textphone)
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Staff help available
Yes

Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Staff help available opening times
Sunday 07:30 - 00:00
Monday - Friday 05:30 - 00:15
Saturday 05:30 - 00:15
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Category B1 – Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

View larger version
Stations made easy
Show [MAC] route

Find another station