Manchester Victoria (MCV)
Managed by Northern
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
-
ATM machine
-
Toilets
Toilets A key is available in the Duty's Manager's office. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Manchester Victoria
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- on platform and approach
- Storage spaces
- 38
-
38 cycle stands on platform and approach
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:
www.firstgroup.com/ukbus and www.stagecoachbus.com
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.
For information about all buses in Greater Manchester visit:
- Taxi
-
www.traintaxi..co.uk
- Impaired mobility set down / pick up points available
- No
- Metro
-
The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles.
For details: www.metrolink.co.uk
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:30 - 22:00
Sunday 08:00 - 22:15
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
There is a disabled counter at the station and can be used when requested
. - Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accepts Cash & Cards
Located near the ticket office.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern TransPennine Express
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
-
Saturday 05:45 - 00:25
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- No
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
-
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
- Toilets
- Yes
- Toilets Location
- A key is available in the Duty's Manager's office.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Sunday 05:45 - 00:25
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Category A station, Scooter Friendly Station - Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
- Wheelchairs available
- Yes
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