Manchester Victoria (MCV)
Managed by Northern
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
-
ATM machine
-
Toilets
Toilets A key is available in the Duty's Manager's office. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Manchester Victoria
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
-
adjacent to Platform 3 and on platform 3.
- Storage spaces
- 88
-
80 space cycle shelter adjacent to stairs on Platform 3, plus 8 cycle stands on Platform 3
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:
www.firstgroup.com/ukbus and www.stagecoachbus.com
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.
For information about all buses in Greater Manchester visit:
- Taxi
-
www.traintaxi..co.uk
- Impaired mobility set down / pick up points available
- No
- Metro
-
The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles.
For details: www.metrolink.co.uk
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:30 - 22:00
Sunday 08:00 - 22:15
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
There is a disabled counter at the station and can be used when requested
. - Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accepts Cash & Cards
Located near the ticket office.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern TransPennine Express
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
-
Saturday 05:45 - 00:25
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- No
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
-
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
- Toilets
- Yes
- Toilets Location
- A key is available in the Duty's Manager's office.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Sunday 05:45 - 00:25
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Category A station, Scooter Friendly Station - Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
As per ticket office opening hours
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