Mortlake (MTL)
Managed by South Western Railway
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Mortlake
Getting to and from the station
Bicycle parking
Compound,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Platform 2
- Storage spaces
- 132
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Note
-
Prices are valid from the 28th July 2019
Weekend tickets available after 1200 Fridays £7.90
Off Peak from 1600 Monday to Friday
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 13 with 1 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.90
- Off peak rate
- £3.50
- Saturday rate
- £3.50
- Sunday rate
- £3.50
- Weekly rate
- £34.50
- Monthly rate
- £105.90
- 3 Monthly rate
- £317.70
- Annual rate
- £1089.00
-
Bank Holiday £3.50
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:25 - 19:50
Saturday 08:30 - 19:00
Sunday 09:30 - 16:00
- Location
-
On Platform 2
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- London fare zone
- Zone 3
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:25 - 19:50
Saturday 08:30 - 19:00
Sunday 09:30 - 16:00
- Customer help points
- Yes
-
Help points are available on all platforms
- Lost Property
- Yes
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
To Barnes: Mortlake High Street, bus stop A
To Richmond: Mortlake High Street, bus stop B
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
There is step-free access to both platforms at Mortlake.
Interchange - there is no step free interchange between platforms at Mortlake, passengers must either use the stepped footbridge or go round via the level crossing.
- Wheelchairs available
- No
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