New Southgate (NSG)

New Southgate station
Station Road
New Southgate
Greater London
N11 1QH

Station facilities

Route planning around the station including maps and platforms

YES
Storage location: Main entrance
Storage spaces: 10
Storage CCTV: Yes
Car Park: Station Car Park
Operator: APCOA Parking UK
Opening hours: Monday - Sunday 24 Hours a Day
Number of spaces: 8 with 1 accessible spaces available; Accessible spaces may be used, free of charge, by Blue Badge holders. Please ensure you display the full blue badge pack. Penalty notices will be issued without a valid badge pack on display.
Free of charge: No
Daily rate: £3.30
Saturday rate: £2.70
Sunday rate: £2.70
Weekly rate: £13.80
Monthly rate: £51.50
3 Monthly rate: £142.80
Annual rate: £450.50
CCTV Coverage: No
Onward travel information: Information to plan your onward journey is available in a printable format can be found here
Taxi: NO
Impaired mobility set down / pick up points available: Yes

Ticket Office: Yes
Opening hours: Monday - Friday 06:30 - 11:30
Saturday - Sunday Closed
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Oystercards
Get Oyster cards here: No
Top-up Oyster pay as you go here: Yes, at ticket machine
Use Oyster Pay as you go here: Yes; You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued: No
Smartcards validators: Yes; Smartcards are available online at: www.greatnorthernrail.com/thekeysmartcard
Penalty fares: Penalty fares apply for Great Northern
London fare zone: Zone 4

Information available from staff
Information services - opening times: Monday - Friday 06:05 - 14:35
Saturday - Sunday Closed
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes
Lost Property: Yes; Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.; Monday - Sunday 07:00 - 22:00; greatnorthernrail.com/lostproperty
CCTV: Yes
Location for Rail Replacement Services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Helpline Contact: If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline opening hours: Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.
Staff help available: Yes; There is no ramp available to provide level access between train and platform at this station
Staff help available opening times: Monday - Friday 06:05 - 14:35
Saturday - Sunday Closed
Ramp for train access: No
Step free access coverage: No
Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is opposite the ticket office.
Wheelchairs available: No