Last updated:Today at 10:17
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Last updated:Today at 08:59
Train companies affected:National Rail
Oakleigh Park station, Oakleigh Park North / Alverstone Av, Oakleigh Park, Greater London, EN5 1BU
Zone 4
Yes
Available
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
No
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Yes
Yes
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
Yes
The Assistance Meeting Point is on the bridge outside the ticket office.
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Unavailable
Available
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are at designated listening areas
This station does not have step-free access to any platform.
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is on the bridge outside the ticket office.
Unavailable
Available
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
Unavailable
It is not possible to provide level access between train and platform at this station.
Unavailable
Available
A heated waiting room is available on platform 4 during staffed hours.
Available
Unavailable
There are tactile warnings on all platforms
Unavailable
Unavailable
Yes
The Assistance Meeting Point is on the bridge outside the ticket office.
The assisted travel helpline is not available on Christmas Day.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our freephone number: 0800 058 2844
Texting us on 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
There are Help Points
Unavailable
Unavailable
Unavailable
Available
A heated waiting room is available on platform 4 during staffed hours.
Available
Available
Available
No
Unavailable
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.
8 spaces
Stands
Located alongside the entrance to station, by the taxi office.
Cycles are left at owners risk. Abandoned cycles may be removed.
No
No
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Please click the link for details regarding the rail replacement bus location.
The taxi office is located at the entrance to platform 1.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.