Last updated:Today at 16:43
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express
Last updated:Today at 16:40
Train companies affected:Avanti West Coast, London Northwestern Railway
Runcorn station, Station Road, Runcorn, Cheshire, WA7 5UB
The lifts are out of order between platform 1 and the exit at Runcorn station.
Ticket machines can be found in the booking hall.
Yes
Unavailable
Available
Yes
No
No
The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.
Yes
Available in the car park
Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Unavailable
Available
Available
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has step-free access to all platforms / the platform.
This station has step-free access to all platforms / the platform
Unavailable
Unavailable
Available
Yes
Available
Available
Available on Platform 1, accessed via RADAR key.
Available
Seating and waiting rooms throughout.
Available
Available
Available
There are no tactile warnings on platforms
Unavailable
Available
Runcorn Car Park 1
11 spaces
Runcorn Car Park 2
16 spaces
Runcorn Car Park 3
2 spaces
Runcorn Car Park 2
The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.
Yes
Available in the car park
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are only available in limited locations
Available
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Available
Available on Platform 1, accessed via RADAR key.
Available
Available
Seating and waiting rooms throughout.
Available
Avanti West Coast
451 spaces
11 spaces
Available
Yes
Parking charges apply
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
Avanti West Coast
76 spaces
16 spaces
Yes
Available
Yes
Parking charges apply
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
Avanti West Coast
100 spaces
2 spaces
Available
Yes
Parking charges apply
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
Available
Available
Yes
16 spaces
16 spaces by car park 1 on umbrella style racks and 3 x hoops on Platform 1 (2 x cycles per hoop = 6 spaces)
Stands & Racks
Adjacent to Car Park 1 (Multi-Story)
Yes
Yes
There are no cycle hire facilities at this station
Pick Up / Drop Off in the turning circle adjacent to the station entrance.
Information to plan your onward journey is available in a printable format here