Stansted Mountfitchet (SST)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Cold drinks vending machine Food vending machine -
ATM machine
-
Toilets
Toilets The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Stansted Mountfitchet
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
- 10 cycle spaces on Platforms 1/2
- Storage spaces
- 32
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 66 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £6.00
- Off peak rate
- £4.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Weekly rate
- £26.00
- Monthly rate
- £95.00
- 3 Monthly rate
- £271.00
- Annual rate
- £950.00
- CCTV Coverage
- No
- Onward travel information
-
Local bus services
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
- Airport
-
Not the station to alight for Stansted Airport, See Stansted Airport Station details
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:00 - 13:00
Saturday 06:00 - 13:00
Sunday 08:00 - 15:00
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
Yes
- Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:00 - 13:00
Saturday 06:00 - 13:00
Sunday 08:00 - 15:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
No
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at the junction of Station Road and Church Road, next to the Kings Arms public house
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
Yes
- Refreshment facilities
Yes
- Cold drinks vending machine Food vending machine
- Toilets
Yes
- Toilets Location
- The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request.
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request.
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
Yes
- Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
- Staff help available opening times
-
Monday - Friday 06:00 - 13:00
Saturday 06:00 - 13:00
Sunday 08:00 - 15:00
Mon - Saturday 0600-1300 Sun 0800-1500
- Ramp for train access
Yes
- Step free access note
-
This station has step free access to both platforms but not between platforms on the station. The Cambridge bound platform and carpark is accessed from Water Lane and the Bishops Stortford and London bound platform is via Church Lane. Approximately 160 metres between the two platforms or a 3 minute walk.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs available
No