Severn Tunnel Junction (STJ)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
-
ATM machine
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Toilets
Toilets The toilets are located behind the Ticket Office. -
Pay phone
-
Internet
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Post box
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Tourist information office
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Shops
Severn Tunnel Junction
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- Severn Tunnel Junction Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 08450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- [email protected]
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
- Number of spaces
- 114 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Impaired mobility set down / pick up points available
- Yes
-
Set down and pick up in the station car park, adjacent to the station building.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 10:30
Ticket office also opens the same hours on Saturdays when there is an event at the Principality Stadium in Cardiff.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
The ticket machine takes debit and credit cards only.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- Penalty fares
- Penalty fares apply for Great Western Railway
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:30 - 10:30
Sunday Closed
- Passenger Information Systems
- Departure screens
- Customer help points
- Yes
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Toilets Location
- The toilets are located behind the Ticket Office.
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Staff help available opening times
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Category B.
Step free access to all platforms via a footbridge with ramps.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Newport (South Wales);
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