Sunderland (SUN)

Managed by Northern 

 
Sunderland station
Athenaeum Street
Sunderland
Tyne and Wear
SR1 3HP
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Sunderland

Stations made easy

Route planning around the station including maps and platforms

Show [SUN] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Car Park
No
Onward travel information
Busline 0871 200 2233
Taxi
Taxi rank outside of the station.
Impaired mobility set down / pick up points available
No
Metro
Tyne and Wear metro station close to the station. 0191 203 3333

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 18:00
Saturday 06:15 - 18:00
Sunday 08:00 - 17:00
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
Located on the North Concourse and accepts cash and cards.
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

 
Information available from staff
If the station is not staffed please use our helpline 08002006060 
Information services - opening times
Monday - Sunday 06:30 - 00:10

Information available 24/7 through the customer experience centre 0800 200 6060

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
No
Lost Property
Yes
Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week

08002006060
Customer Services
08002006060
Ticket gates
No
CCTV
No
Location for Rail Replacement Services

Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons.

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 138 5560 text relay 18001 0800 138 5560
Assisted travel

Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist

Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Yes
Staff help available opening times
Monday - Friday 05:15 - 00:00
Saturday 05:15 - 00:00
Sunday 06:30 - 00:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.

Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [SUN] route

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