Thirsk (THI)
Managed by TransPennine Express
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets The toilet facilities at this station are under repair. The temporary toilet facilities are located in the Station Car Park, at the bottom of the overbridge steps. The National key toilets are operated by a radar key. -
Pay phone
Pay phone Cards -
Internet
Public Wi-Fi Yes -
Post box
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Tourist information office
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Shops
Thirsk
Getting to and from the station
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- 2 Tier racks located in the main station car park, under the footbridge.
- Storage spaces
- 44
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- APCOA on behalf of TransPennine Express
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 76 with 5 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.90
- Weekly rate
- £17.50
- Monthly rate
- £47.00
- 3 Monthly rate
- £112.00
- Annual rate
- £340.00
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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The nearest taxi rank service is based in Thirsk, 1 mile outside the town centre and is available by telephoning 01845 524358.
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 19:45
Saturday 06:00 - 19:45
Sunday 08:45 - 17:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- AVAILABLE AT TICKET OFFICE
- Penalty fares
- Penalty fares apply for TransPennine Express
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Customer Services
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To speak to a member of our team please call 0345 600 1671
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Depart from station car park.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Thirsk station
- Toilets
- Yes
- Toilets Location
- The toilet facilities at this station are under repair. The temporary toilet facilities are located in the Station Car Park, at the bottom of the overbridge steps. The National key toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The toilet facilities at this station are under repair. The temporary toilet facilities are located in the Station Car Park, at the bottom of the overbridge steps. The National key toilets are operated by a radar key.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 107 2149
- Staff help available
- Yes
- Staff help available opening times
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Monday - Friday 06:00 - 19:45
Saturday 06:00 - 19:45
Sunday 08:45 - 17:30
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
- Step free access is available throughout the station, however customers should note that access to all platforms is via a barrow crossing which is reliant upon staff assistance, and cannot be accessed outside of staffed hours. Customers requiring level access should enter the station through the long-stay car park. An intercom is available next to the barrow crossing gates to contact the station staff to inform them of your arrival. This station is partially staffed. The station staffing hours are: Monday to Saturday: 06:15 - 19:45 Sunday: 09:00 - 17:15 Station staff can provide assistance throughout the station and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train on platform 1 can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station or access to the platforms when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149(18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
- Wheelchairs available
- Yes
- Nearest station with more facilities CRS Code
- Northallerton;
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