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Warrington Bank Quay (WBQ)

Warrington Bank Quay station, Parker Street, Warrington, Cheshire, WA1 1LW

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:45 - 19:00
  • Opening Hours Saturday: 05:45 - 19:00
  • Opening Hours Sunday: 08:45 - 19:00
Location

Ticket machines can be found on the main concourse.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:30 - 00:00
  • Information Services Opening Times Saturday: 05:30 - 00:00
  • Information Services Opening Times Sunday: 08:45 - 00:00

Staff Help Available

  • Staff Help Available Monday to Friday: 05:30 - 00:00
  • Staff Help Available Saturday: 05:30 - 00:00
  • Staff Help Available Sunday: 08:15 - 00:00

The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

Customer Help Points

Yes

Customer Services Notes

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Luggage Storage

No

Lost Property

Yes

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step-free access to all platforms / the platform

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

No

Closed until further notice.

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Warrington Bank Quay Car Park 1

7 spaces

Warrington Bank Quay Car Park 2

Not Specified

Warrington Bank Quay Car Park 1 

2 Electric Vehicle Charging Point

Accessible car park equipment

Warrington Bank Quay Car Park 1

Warrington Bank Quay Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:30 - 00:00
  • Staff help available Saturday: 05:30 - 00:00
  • Staff help available Sunday: 08:15 - 00:00

The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

No

Closed until further notice.

Seating Area

Yes

Warrington Bank Quay Car Park 1 - Parker Street

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Saturday: 05:15 - 00:15
  • Car Parking Availability Sunday: 08:15 - 00:15
Spaces

77 spaces

Accessible spaces

7 spaces

2 Electric Vehicle Charging Point

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £4.50
  • Rate on Sunday £4.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

Warrington Bank Quay Car Park 2 - Slutchers Lane

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Saturday: 05:15 - 00:15
  • Car Parking Availability Sunday: 08:15 - 00:15
Spaces

200 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £9.50
  • Rate on Saturday £4.50
  • Rate on Sunday £4.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

ATM

Yes

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

36 spaces

10 hoops at station front (2 x cycles per hoop = 20 spaces)

5 hoops on platform 1/2 (2 x cycles per hoop = 10 spaces)

3 hoops on platform 3/4 (2 x cycles per hoop = 6 spaces)

Type of Storage

Stands & Racks

Location

28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Brompton Bike Hire is available at the station.  They have two tariffs to chose from; frequent and leisure.  Each has an annual membership fee and a daily hire charge.  Please click here for more information.

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