West Drayton (WDT)

Managed by TfL Rail 

 
West Drayton station
Station Approach
West Drayton
Greater London
UB7 9DY
 

Station facilities

  • Station seating facilities

    Station seating facilities

    An accessible, heated waiting room is located on Platform 3.

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets
    • Temporary toilet facilities are based at the Warwick Road entrance to the station.
    • These toilets are open from 05:00-21:00 Monday to Sunday

     

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

West Drayton

Stations made easy

Route planning around the station including maps and platforms

Show [WDT] route

 

Station Message: Alert!

The lifts between the Warwick road entrance and the platforms are currently out of order West Drayton station.

A queuing system will become operational at this TfL station if it becomes busy and social distancing becomes difficult to achieve. Please seek out station staff for further assistance.

Getting to and from the station

 
Car Park
Web address
https://www.ncp.co.uk/find-a-car-park/car-parks/west-drayton/
Email address
[email protected]
Opening hours
Number of spaces
0

Due to station improvement works the car park is currently closed.

 
Accessible car park equipment
 
Free of charge
No
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 19:40
Saturday 06:30 - 19:40
Sunday 08:10 - 15:30
Location

Station Entrance

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Accessible ticket machines are located in the ticket hall on Station Approach.

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
  • Nearby shop sells Oyster cards.
  • Oyster cards can be purchased from the Ticket Vending Machine.
Smartcards
Smartcards issued
No
Smartcards top-up
Smartcards validators
No

Travelling with Contactless is available.

Penalty fares
Penalty fares apply for Great Western Railway TfL Rail 
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Lost Property
Yes
TfL Lost property
Customer Services
Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Ticket gates
Yes

West Drayton has a Secure Station accreditation

CCTV
Yes
Location for Rail Replacement Services

Bus stop E outside station entrance (both directions)

Click here for map

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location
  • Temporary toilet facilities are based at the Warwick Road entrance to the station.
  • These toilets are open from 05:00-21:00 Monday to Sunday

 

Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location

An accessible, heated waiting room is located on Platform 3.

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Staff help available
Yes
Staff are available to assist from the first to last train.
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Accessibility Category B.

  • This station has step free access to platforms 2,3,4 and 5.
  • There is no step free access to platform 1.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4

 

Wheelchairs available
Yes

Station Map

 
Station plan

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