West Drayton (WDT)

Managed by TfL Rail 

 
West Drayton station
Station Approach
West Drayton
Greater London
UB7 9DY
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets

    Temporary toilet facilities are based at the Warwick Road entrance to the station   

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

West Drayton

Stations made easy

Route planning around the station including maps and platforms

Show [WDT] route

 

Station Message: Alert!

Due to ongoing station refurbishment work the stations car park is currently closed until May 2021. 

Station Message: Alert!

Toilet facilities on platform 4 are closed for refurbishment.

Toilets are available at the Warwick Road entrance to the station and are open

  • Monday-Sunday 05:00 to 21:00

Station Message: Alert!

A queuing system will become operational at this TFL station if it becomes busy and social distancing becomes difficult to achieve. Please seek out station staff for further assistance.

Station Message: Alert!

To protect our colleagues and customers from the spread of COVID-19 we have reduced the ticket office opening times. The ticket office will be open between

  • 06:30-10:30 and 15:00-19:00 Mon-Fri
  • 08:00-16:00 Sat
  • 09:30-15:30 Sun

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage CCTV
Yes
Car Park
Web address
https://www.ncp.co.uk/find-a-car-park/car-parks/west-drayton/
Email address
[email protected]
Opening hours
Free of charge
No
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 10:30
15:00 - 19:00
Saturday 08:00 - 16:00
Sunday 09:30 - 15:30
Location

Station Entrance

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Nearby shop sells Oyster cards.
Smartcards
Smartcards issued
No
Smartcards validators
No

Travelling with Contactless is available.

Penalty fares
Penalty fares apply for Great Western Railway TfL Rail 
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
 
Customer help points
Yes
Lost Property
Yes
TfL Lost property
Customer Services
Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Bus stop E outside station entrance (both directions)

Click here for map

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location

Temporary toilet facilities are based at the Warwick Road entrance to the station   

Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Staff help available
Yes
Staff are available to assist from the first to last train.
Ramp for train access
Yes
Step free access coverage
No
Step free access note
Accessibility Category C. This station does not have step-free access.
Wheelchairs available
Yes

Station Map

 
Station plan

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