Wakefield Westgate (WKF)
Managed by LNER
Station facilities
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Station seating facilities
Station seating facilities This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00
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Trolleys
Trolleys Yes -
Refreshments
Note Coffee shop and various food outlets available for refreshments -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open. -
Pay phone
Pay phone -
Internet
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Post box
Note -
Tourist information office
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Shops
Wakefield Westgate
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Front of station
- Storage spaces
- 30
- Storage CCTV
- Yes
- Car Park
- Multi Storey Car Park
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 900 with 19 accessible spaces available
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £11.50
- Off peak rate
- £6.75
- Saturday rate
- £6.75
- Sunday rate
- £6.75
- Hourly rate
- £2.00
- Weekly rate
- £46.00
- Annual rate
- £1265.00
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Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.
Simply purchase your ticket at the car park on the day.
- CCTV Coverage
- No
- Car Park
- Forecourt
- Operator
- London North Eastern Railway
- Address
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- Opening hours
- Number of spaces
- 0
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Hourly rate
- £2.00
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.
- Accessible taxis
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A small number are accessible, therefore advance notification (via station) ensures they are available when required
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 19:00
Saturday 07:00 - 19:00
Sunday 09:00 - 16:00
- Location
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In the booking hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
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Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
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Collection is available for Smart tickets bought online.
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday,Tuesday,Wednesday,Thursday 05:00 - 00:30
Friday 05:00 - 23:45
Saturday 05:00 - 23:30
Sunday 08:00 - 01:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
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On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines
- Lost Property
- Yes
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Monday - Friday 09:00 - 16:00
- 03457 225333
- Customer Services
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We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
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Located
Behind gateline. Adjacent to Station Management Centre.
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
- Any London North Eastern Railway First Class packages
- First Advance (routed LNER/LNER & connections)
- London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
- London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
- London North Eastern Railway Rewards First Class Leisure Single (routed LNER /LNER & connections)
- London North Eastern Railway Self Print First Class Upgrade voucher (routed LNER /LNER & connections)
- Inclusive Tour Tickets (Superbreak etc.)
- Weekend First
Restricted tickets
- All First Class tickets valid only on other train operators, including Caledonian Sleepers.
Facilities
TV, newspapers
Refreshment
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Yes
Showers
No
- First class Lounge opening hours
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Monday - Friday 06:00 - 21:00
Saturday 06:00 - 20:30
Sunday 08:15 - 20:45
- Pay phones
- Yes
- Post box
- Yes
- Refreshment facilities
- Yes
- Coffee shop and various food outlets available for refreshments
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
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This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00
- Waiting rooms opening hours
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Monday - Friday 06:00 - 21:00
Saturday 06:00 - 21:00
Sunday 08:30 - 21:00
Accessibility and mobility access
- Helpline Contact
- 03457 225 225 or 18001 03457 225 225 (Text relay service)
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
- Staff help available opening times
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Monday - Friday 05:00 - 23:59
Saturday 05:00 - 23:59
Sunday 08:30 - 23:59
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lift access between Platforms 1 & 2.
Wakefield has two RNIB 'Maps for All' - located on the paved area outside the main entrance and inside the entrance from the short stay car park.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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