Whittlesford Parkway (WLF)

Managed by Greater Anglia 

 
Whittlesford Parkway station
Station Road
Whittlesford
Cambridgeshire
CB22 4NL
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

 
 

Whittlesford Parkway

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Route planning around the station including maps and platforms

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Station Message: Alert!

From Sunday 24th May, in response to the change in demand for our ticket offices, we will be altering the opening hours of this ticket office to the following:

 

Monday to Saturday 06:00-10:00, Sunday closed

Customers requiring tickets outside of these hours will be able to buy them either at ticket machines, online or by using the Greater Anglia app.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage spaces
48
Storage CCTV
No
Car Park
Station Car Park
Operator
National Car Parks Ltd
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
383  with 2 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£9.50
Off peak rate
£7.50
Saturday rate
£4.50
Sunday rate
£4.50
Weekly rate
£40.00
Monthly rate
£140.00
3 Monthly rate
£401.00
Annual rate
£1403.00
CCTV Coverage
No
Onward travel information

Local Buses

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 13:30
Saturday 06:00 - 13:30
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Penalty fares
Penalty fares apply for Greater Anglia 

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 06:00 - 13:30
Saturday 06:00 - 13:30
Sunday Closed
 
Passenger Information Systems
Departure screens, Arrival screens
Customer help points
Yes

On each platform

Lost Property
Yes
Monday - Friday 09:00 - 17:00
Customer Services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
No
CCTV
No
Location for Rail Replacement Services

Substitute bus services stop in the station car park

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots around Whittlesford Parkway station

Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 20:00

08:00 - 20:00

Staff help available
Yes

Assistance at this station is provided by a staff member during ticket office opening hours. Assistance requests that cannot be met by a member of staff will be offered suitable alternative transport at . Booking is recommended. Nearest manned station Stansted Airport.

Staff help available opening times
Monday - Friday 06:00 - 13:30
Saturday 06:00 - 13:30

Mon- Sat 06:00 – 13:30

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

There is step free access to each platform, but not between platforms (stepped footbridge only, or via a long road route). Cambridge bound platform is from Station Road West and London bound from Station Road East. It is approximately 1.7 miles road trip between platforms.

Wheelchairs available
No

Station Map

 
Station plan

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