Worcester Foregate Street (WOF)

Managed by West Midlands Railway 

 
Worcester Foregate Street station
Foregate Street
Worcester
Worcestershire
WR1 1DB
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Waiting rooms on platforms 1 & 2, step free with push button automatic door opener

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1. The toilet facilities are available Monday - Sunday 05:40-21:30. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40-21:30 .
  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Worcester Foregate Street

Stations made easy

Route planning around the station including maps and platforms

Show [WOF] route

 

Station Message: Alert!

All toilets are out of order at Worcester Foregate Street

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
36
Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:00
Saturday 06:10 - 19:00
Sunday 09:00 - 16:45

None

Location

A Ticket Vending Machine is located in the Booking Hall, next to the Ticket Office window.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

A Ticket Vending Machine is available by the Ticket Office.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

**Worcester Foregate Street Station is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering, Rail replacement buses will use the public bus stops on either side of Foregate Street at the front of the station

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platform 1. The toilet facilities are available Monday - Sunday 05:40-21:30. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40-21:30 .
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:40-21:30
Waiting Rooms
Yes
Waiting rooms location

Waiting rooms on platforms 1 & 2, step free with push button automatic door opener

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 0248998
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 24 Hours a Day

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Staff help available
Yes

This station is staffed part time.  This means that during ‘staff help available opening times’ your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Staff help available opening times
Monday - Friday 05:20 - 00:15
Saturday 05:50 - 00:15
Sunday 08:30 - 23:30
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during ‘staff help available opening times’  When station staff aren’t available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   

Wheelchairs available
No

Station Map

 
Station plan

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