Wool (WOO)

Managed by South Western Railway 

 
Wool station
Station Road
Wool
Dorset
BH20 6BL
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 2.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Wool

Stations made easy

Route planning around the station including maps and platforms

Show [WOO] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
20
Storage CCTV
No
Car Park
Station Car Park
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
11
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 11:00
Saturday 09:00 - 13:00
Sunday Closed
Location

On Platform 2

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:00 - 11:00
Saturday 09:00 - 13:00
Sunday Closed
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Customer Services
Please contact our Customer Service Centre on 0345 6000 650
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Station Road (B3071) Bus Stop outside Station

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Toilets
Yes
Toilets Location
The toilets are located on Platform 2.
Baby changing facilities
No
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
No
Ramp for train access
No
Step free access coverage
Yes
Step free access note
Step-free category B Station - Short ramps at approx 1:10 gradient to both platforms via separate entrances (Platform 1 ramp is steeper towards the top for approx 1m). Step-free access between platforms via street and full-barrier level crossing
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
Show [WOO] route

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