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York (YRK)

Managed by LNER

York station
Station Road
York
North Yorkshire
YO24 1AB

Station facilities

Station seating facilities

Station seating facilities
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Trolleys

Trolleys Yes
Refreshments

Note
ATM machine

ATM machine Located on concourse

Station seating facilities	This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Trolleys	Yes

Note

ATM machine	Located on concourse

Toilets

Toilets	The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff.

Pay phone

Pay phone
Internet

Public Wi-Fi Yes
Post box

Note Outside the station
Tourist information office
Shops

Shops

Pay phone

Public Wi-Fi	Yes

Note	Outside the station

Shops

York

Stations made easy

Route planning around the station including maps and platforms

Show [YRK] route

Getting to and from the station

PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Compound,Stands,Wheel Racks

Storage sheltered

Yes

Storage location

Within station, within car park, and next to the ticket office

Storage spaces

626

80 secure stands.

Storage CCTV

Yes

PlusBike (cycle hire)

Available from EuropCar office on Platform 1.

Car Park

Station Car Park

Operator

London North Eastern Railway

Address

-
-

Note

For car parking rates Off Peak is after 09:30 Monday - Friday. Also all day Saturday and Sunday

Opening hours

Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Number of spaces

604 with 6 accessible spaces available

Parking is chargeable for all vehicles

Accessible car park equipment

Wheelchair users can use car park equipment at this station unaided

Free of charge

Daily rate

£17.00

Off peak rate

£5.00

Saturday rate

£5.00

Sunday rate

£5.00

Weekly rate

£69.00

Monthly rate

£260.00

3 Monthly rate

£660.00

Annual rate

£1970.00

Premier Spaces Annual Season Ticket £2400.00.

Friday - Monday long weekend parking - £12.00, purchase tickets on the day.

CCTV Coverage

Car Park

Station Short Stay Car Park

Operator

London North Eastern Railway

Address

-
-

Opening hours

Number of spaces

30 with 6 accessible spaces available

Parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.

Accessible car park equipment

Wheelchair users can use car park equipment at this station unaided

Free of charge

Hourly rate

£2.00

CCTV Coverage

Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:

Station Taxis 01904 623 332

Accessible taxis

No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi

Impaired mobility set down / pick up points available

Yes

Car hire

Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.

Ticket buying and collection

Ticket Office: Yes
Opening hours: Saturday 05:45 - 21:00
Sunday 07:30 - 21:30
Monday - Friday 05:30 - 21:00

For Advance Purchases, the opening hours are: Mon - Fri 08:00 until 19:00. Sat 08:00 until 18:00. Sun 09:00 until 18:00
Location: On main concourse.
Height adjusted ticket office counter: Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note: DDA compliant counter is available during Travel Centre opening times
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: Accessible machines are available on the main concourse
Collection of pre-purchased tickets: Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued: Yes
Smartcards top-up: Yes, at either ticket office or self-service ticket machine
Smartcards validators: Yes
Penalty fares: Penalty fares apply for TransPennine Express

Staffing and general services

Information available from staff
Information services - opening times: Monday - Friday 00:00 - 23:59
Saturday 00:00 - 23:59
Sunday 00:00 - 23:59
Passenger Information Systems: Departure screens, Announcements, Arrival screens
Customer help points: Yes; Located at the front of the Station
Lost Property: Yes; Monday - Friday 09:00 - 16:00; 03457 225333
Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pick Up / Drop Off at Bus Stand E outside the Principal Hotel

Facilities

ATM Machine: Yes; Located on concourse
Pay phones: Yes
Post box: Yes; Outside the station
Public Wi-Fi: Yes; Find WiFi Hotspots around York station
Refreshment facilities: Yes
Shops: Yes
Toilets: Yes
Toilets Location: The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff.
Accessible toilets: Yes
Baby changing facilities: Yes
Baby changing facilities location
National key toilets: Yes
National key toilets location: The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
Trolleys: Yes
Waiting Rooms: Yes
Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting rooms opening hours: Monday - Sunday 06:00 - 22:00

Closed until further notice

Accessibility and mobility access

Staff help available

Yes

Assistance meeting point is Customer Information Point in main concourse

Staff help available opening times

Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Ramp for train access

Yes

Step free access coverage

Yes

Step free access note

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.

Wheelchairs available

Yes

York (YRK)

Station facilities

Station seating facilities

Trolleys

Refreshments

ATM machine

Toilets

Pay phone

Internet

Post box

Tourist information office

Shops

York

Stations made easy

Getting to and from the station

Bicycle parking

Ticket buying and collection

Staffing and general services

Facilities

Accessibility and mobility access

Station Map

Find another station

Train times & tickets

Stations & on train

Changes to train times