City Thameslink (CTK)

Managed by Thameslink 

 
City Thameslink station
Ludgate Hill
London
EC4M 7JH
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee shop at Station Front
  • ATM machine

  • Toilets

    Toilets Ludgate Entrance
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops

    Key cutting, Newsagent 

 
 

City Thameslink

Stations made easy

Route planning around the station including maps and platforms

Show [CTK] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location
Pilgrim St
Storage spaces
28
Cycles are left at owners risk. Abandoned cycles may be removed
Storage CCTV
Yes
Car Park
No
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
YES
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:15 - 19:45
Saturday - Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Top-Up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued
Yes
Smartcards top-up
Smartcards validators
Yes
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Thameslink 
London fare zone
Zone 1

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:00 - 23:30
Saturday 08:00 - 21:00
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
Monday - Friday 08:15 - 17:30
thameslinkrailway.com/lostproperty
CCTV
Yes

Facilities

 
ATM Machine
Public Wi-Fi
Yes
Wifi information at this station
Refreshment facilities
Yes
Coffee shop at Station Front
Shops
Yes
Type of shops available

Key cutting, Newsagent 

Toilets
Yes
Toilets Location
Ludgate Entrance
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
This station has level access between train and platform without assistance from staff.
Staff help available opening times
Monday - Friday 05:00 - 23:30
Saturday 08:00 - 21:00
Ramp for train access
No
Step free access coverage
Yes
Step free access note
This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office.
Wheelchairs available
Yes

Station Map

 
Station plan

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Stations made easy
Show [CTK] route

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