Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
City Thameslink station, Ludgate Hill, London, EC4M 7JH
Advertisement
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Updated: 29 March 2024, 12:18
Zone 1
Yes
Yes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
No
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Yes
Yes
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
This station has level access between train and platform without assistance from staff.
Yes
Yes
Yes
This station has step-free access to all platforms / the platform.
This is a Category B1 station: The Ludgate Hill entrance has step-free access (via lifts) to both platforms. The Holborn Viaduct entrance provides access to both platforms via stairs/escalators only. The Ludgate Hill and Holborn Viaduct entrances are approx. 350m apart via the street).
Assistance Meeting Point is the ticket office.
Yes
Yes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
No
Yes
Yes
There is no waiting room at this station
The platforms at this station are underground. There are seats on both platforms.
Yes
Yes
No
No
This station has level access between train and platform without assistance from staff.
Yes
The assisted travel helpline is not available on Christmas Day.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our freephone number: 0800 058 2844
Texting us on 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Ludgate Entrance
Yes
No
Yes
There is no waiting room at this station
The platforms at this station are underground. There are seats on both platforms.
Yes
Yes
Yes
Key cutting
No
28 spaces
Cycles are left at owners risk. Abandoned cycles may be removed
Stands
Pilgrim St
No
Yes
There are no cycle hire facilities at this station
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Advertisement