First Class Train Travel

Whether you’re travelling for business or pleasure, First Class provides you with a comfortable and spacious environment where you can take time out and relax.

 

For business customers, First Class enables you to use your journey time productively - working, preparing for a meeting or even conducting a meeting in a conducive environment.

For leisure customers, watch the world go by - read a book, listen to music or just relax...

Train Companies offering First Class services

The following Train Companies offer First Class facilities. Simply select the Train Company you are travelling with, to find out details of the First Class services they offer to customers travelling with them.

Avanti West Coast

On Monday to Friday services you can experience our new menus which have seen us search the United Kingdom to find the very best of British ingredients to use in our new, but classic British dishes. From breakfast to evening meals, we are proud to serve you with a proper British bite to eat.

More information about Avanti West Coast

Caledonian Sleeper

Caledonian Sleeper service operates overnight trains between London Euston and the main towns and cities in Scotland:
  • Sleeping cabins are equipped with everything you need for a relaxing night’s sleep: comfortable beds with blankets and fresh cotton sheets; air-conditioning; lighting with bedside controls and a concealed wash basin with shaver point and soft hand towel. All sleeping cabins are non-smoking
  • First Class Single Berth Cabins offer a private and peaceful area for a comfortable night’s sleep
  • A Host is available to serve you light snacks and drinks from the room service selection and, in the morning, you will be woken with a light breakfast accompanied by tea or coffee and a complimentary newspaper
  • A toiletry pack is provided.

More information about Caledonian Sleeper

CrossCountry

If you need to work on the move or just want to relax and watch the world go by, why not travel First Class?

4 reasons to travel First Class*

  • Stretch out and enjoy larger reclining seats**
  • Get online with WiFi
  • Get some work done on the move with extra table space
  • Plus, on most services, enjoy a range of complimentary food and drinks

*All services are subject to availability. Terms and conditions apply.
**97% of our trains have bigger seats in First Class compared to Standard
.

Our First Class Menu

As the safety of our customers and staff remains our primary focus, the way in which the service is provided will be slightly different. The range of products available is also reduced for the time being but is under constant review***. We hope to be able to provide a full service in the near future.

Drinks and Snacks

An at-seat service of complimentary non-alcoholic drinks and snacks is available throughout the day for all customers****

Making a longer journey?

In addition to drinks and snacks, customers on longer journeys can choose from a range of complimentary sandwiches and hot meals (weekdays only). 

Additional items

Our full retail range, including a wide selection of alcohol is also available to purchase to all First Class customers. A member of the on-board team will be happy to take your order.

***Please note that we are unable to offer our full menu on our Cardiff-Birmingham-Nottingham and Birmingham-Stansted routes. A reduced selection of tea, coffee and water plus a selection biscuits and cold sandwiches will be available on trains where catering is provided.  All items and offers listed are subject to availability, may change or may be withdrawn at any time.
****Complimentary drinks and snacks are subject to availability. Terms and conditions apply.

More information about CrossCountry

East Midlands Railway

On Board

First Class customers enjoy:

  • More spacious carriages
  • Large, comfortable, reclining seats
  • Complimentary refreshments (see below)
  • The opportunity to buy tickets inclusive of both breakfast and parking

Refreshments

First Class ticket holders, travelling Monday to Friday, also enjoy

  • complimentary tea and coffee
  • a daily newspaper
  • small snacks
  • fruit juice in the morning
  • mineral water
  • a glass of wine on selected afternoon services

Complimentary tea and coffee is also available to all First Class ticket holders at the weekend. Simply present your ticket at the buffet bar to collect your drink. (Newspapers, snacks, juice, water and wine are only available on weekdays)

At Stations

The First Class lounges are open Monday to Friday and are a great place to work or relax while you're waiting for a train. They offer complimentary refreshments, WiFi, fax and phone services are available.

Lounges are available at:

First Class Lounges are available to customers with First Inclusive, First Plus Breakfast, First Plus Parking, First Open (Anytime) and First Class Season tickets.

PLEASE NOTE: Advance tickets cannot be used to gain access to First Class Lounges at any East Midlands Railway station.

More information about East Midlands Railway

GWR

GWR’s full First Class service is currently suspended. Their station lounges are closed and, where available, the choice of drinks and snacks on board is severely limited.

On Board

  • Quiet, relaxed atmosphere, with room to work or relax
  • Complimentary drinks and snacks served at your seat
  • Tables at every seat, with power sockets and USB points
  • Enhanced Wi-Fi
  • Complimentary newspaper

GWR’s complimentary trolley service is normally available on high-speed trains starting their journey on weekdays between 06.00 and 19.30.

At stations
Exclusive access to First Class lounges:

London Paddington – Platform 1

  • Cold/hot drinks and snacks
  • Sandwiches: Monday – Friday 12.00 – 14.00
  • Wine: Monday – Friday, 17.00 – 19.00
  • Wi-Fi throughout
  • Toilets and showers

Cardiff Central – Platform 1

  • Cold and hot drinks
  • Snacks
  • There are no toilets in this lounge

More information about GWR

Gatwick Express

First Class areas are available on Gatwick Express services.

Wheelchair spaces are available within standard class accommodation only.

More information about Gatwick Express

Grand Central

First class passengers can expect to enjoy traditional seating patterns with wider, reclining seats and adjacent power points for phones, personal entertainment or laptops. Complimentary beverages and a regional newspaper to hand, the first class carriage is a welcome haven for those working on the move or wanting to enjoy a more relaxed and spacious environment. Curtains at the windows will offer additional privacy and shade.

Restaurant and buffet facilities will be provided for passengers ensuring the traditional high quality environment of the route is maintained.

All tables in First Class will have imprinted Monopoly®, Cluedo® and Chess Boards for those looking for some more traditional and inter-active entertainment on their journey. Pieces will be available to purchase from the buffet, or passengers are very welcome to bring their own.

More information about Grand Central

Great Northern

First Class carriages are available on Great Northern services.

More information about Great Northern

Greater Anglia

First Class carriages are available on Greater Anglia Intercity and Stansted Express services. First Class service includes:

  • larger, more comfortable seats with extra legroom
  • spacious tables from which to work
  • complimentary newspaper
  • complimentary refreshments served to you at your seat on Stansted Express services
  • complimentary refreshments on Intercity services when a Cafe Bar service is in operation

More information about Greater Anglia

Hull Trains

First Class carriages are available on Hull Trains services.

More information about Hull Trains

Heathrow Express

First Class is the most enjoyable and stress free way to travel to and from Heathrow airport.

With quicker, easier access to the terminals, plus more leg room, uninterrupted mobile coverage/Internet Wi-Fi and complimentary papers, First Class makes perfect sense. You can hang your coat, sink into an extra-large seat, and enjoy the extra leg-room.

Then, the choice is yours. Either settle down with complimentary copies of the Financial Times, magazines, or use the extendible tables to catch up on some work, and with Onboard TV, Internet Wi-Fi access and uninterrupted mobile coverage, even in tunnels you won't waste a moment.

More information about Heathrow Express

London Northwestern Railway & West Midlands Railway

London Northwestern Railway offers First Class travel on the following routes:

  • All mainline services south of Northampton
  • Northampton to Crewe via Lichfield
  • Birmingham – Liverpool
  • Birmingham - Northampton

London northwestern Railway and West Midlands Railway First Class travel offers wider, more comfortable seats with more legroom than in Standard Class, and a smaller, private compartment to either work or relax in.

The newer Desiro trains operate some of the services along these routes; they also offer power points and reclining seats.

More information about London Northwestern Railway

More information about West Midlands Railway

ScotRail

As part of the response to COVID-19, ScotRail have decided to remove First Class tickets from sale. This will allow ScotRail to use the First Class carriages to better spread customers throughout the train and support physical distancing. Your First Class ticket remains valid for travel and you can continue to sit in the First Class carriage providing it is safe to do so.

We understand you may want to obtain a refund for your First Class ticket and buy a Standard Class ticket instead. Please visit ScotRail's Refunds page for guidance and instructions.

More information about ScotRail

Southeastern

First Class areas are available on Southeastern services.

More information about Southeastern

Southern

First Class areas are available on most Southern services.

More information about Southern

South Western Railway

South Western Railway First Class ticket holders receive a complimentary hot drink on services with catering facilities that arrive at London Waterloo prior to 10.00 from Bournemouth, Portsmouth and the West of England.

More information about South Western Railway

Thameslink

First Class carriages are available on Thameslink services.

TransPennine Express

First Class carriages are available on TransPennine Express services.

More information about TransPennine Express

 
 

Transport for Wales

Transport for Wales - Premier Class travel

Premier Class is available on the 05:32 Holyhead to Cardiff Central and the 18:21 Cardiff Central and Holyhead services.

Ticketing

The normal range of First Class products will be available on this train; in addition customers holding Standard Anytime and Off Peak tickets may pay a supplement to travel in First.

Premier Class Supplements

  • This upgrade is available to holders of valid 'Anytime' or 'Off Peak tickets'. This supplement is in addition to the fare for the travel ticket. Customers holding Standard Advance Purchase must first be upgraded to an off peak or anytime ticket in addition to the supplement. Railcard reductions apply to the supplement to holders of Senior, Forces and Disabled Railcards.
  • A customer who is only travelling a part journey on this train may purchase a Standard Ticket for the complete journey and a supplement for the portion with First Class.
  • Travel is not permitted on a supplement without a travel ticket. Customers holding a supplement only should be sold a ticket as if no ticket is held.

Premier Class service

  • Full breakfast on the outward journey.
  • 3 Course Dinner on the return journey.
  • Complimentary hot or cold drinks.
  • Note on Premier Class Advance Fares and Supplements
  • It will only be possible to reserve the new First (AW1) and the First Supplement (PCU) products on this train. No other Transport for Wales train conveys First Class accommodation and it will not be possible to reserve these products on any other service.
  • In addition if a First Class reservation is requested on any other Transport for Wales service that customer will be reserved in Standard Class.

More information about Transport for Wales

LNER

At stations

First Class Lounges are available at London King’s Cross, Leeds, Newcastle, Edinburgh Waverley, Berwick-upon-Tweed, Darlington, Wakefield Westgate and Doncaster stations.
Complimentary refreshments and newspapers are provided in all lounges. First Class lounges also give you access to complimentary internet via Wi-Fi and business facilities including faxes, photocopiers and workstations should you need them. For your convenience, meeting rooms are available at Leeds, Newcastle and Edinburgh stations. They are equipped with all you would need to run a meeting, from flipcharts to phones. Complimentary refreshments will be delivered at regular intervals and you can order a buffet lunch if required.

First Class Lounges are open to customers who hold one of the following ticket types:

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the LNER route
  • Any LNER First Class packages
  • Holders of a First Class Lounge supplement, available for purchase with aa LNER First Advance ticket or First Class reader offer

Please be aware that First Advance and Weekend First tickets are not entitled to use the First Class Lounges. If travelling on a First Advance ticket, you can purchase a £5 supplement ticket, which allows you access into the First Class Lounge. This can be purchased on the day of travel at any LNER Travel Centre or at the time of booking your ticket online.

Onboard Facilities

The First Class service on LNER trains is ideal for both business and leisure travel, providing a perfect environment to focus on the day ahead, discuss your plans or simply unwind. The pleasant and relaxing environment of First Class also benefits from larger, more comfortable reclining seats each with its own table.

Complimentary Wi-Fi is available throughout First Class should you wish to continue to work and check messages while on board and mobile phone/personal computer plug sockets are fitted throughout our First Class coaches (with the exception of Coach J on diesel (HST) operated services).

If you are looking for a quiet, peaceful area in which to enjoy your journey, then the Quiet Coach could suit you. This is located in coach K on our Azuma trains and coach J on diesel (HST) trains. Passengers in the Quiet Coach are asked to respect the following rules:

  • No making or receiving mobile phone calls in this coach. Please go to the vestibule at the end of the coach to talk on the phone.
  • Use all electrical equipment in silent mode.
  • If chatting with fellow passengers, please do so quietly and with consideration for others.

All passengers travelling in First Class will receive complimentary food and drink. For shorter journeys, passengers are offered non-alcoholic drinks and snacks while on journeys over 70 minutes passengers can look forward to something a little more substantial. The menu varies according to time of day and the season.

Breakfast

Before 09:30 look forward to a great British breakfast.

During the day

Until Around 11:00 the mid-morning offer includes bacon butties, breakfast menu with vegetarian and healthy options. From 11:00 choose from a selection of sandwiches, light lunch or a hot dish, rounded off with a piece of fruit of cake all served at your seat and accompanied by complimentary drinks from the trolley. Afternoon Tea is served on selected services between 15:00 and 16:30.

Evening

Evening meals are available on selected services departing London between 17:00 and 19:00. The evening offer is available from 19:00 including a hot option and a selection of sandwiches.

Weekends

At weekends and bank holidays passengers will be offered a light breakfast and during the day a choice of sandwiches, crisps and cake, all accompanied by hot and cold drinks. Alcoholic drinks and hot food will be available to purchase from the CafeBar.

Complimentary drinks

Hot and cold drinks will be served all day from our trolley and served at seat. Complimentary alcoholic drinks are served to customers aged over 18 on weekday services. Alcohol is not included as part of the complimentary breakfast offer.

More information about LNER

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Treat yourself to the added comfort of First Class

First Class fares are available for most journeys. If you already hold a ticket for travel in Standard Class accommodation, you are able to upgrade to travel in First Class on payment of an Excess fare.

On some services a Weekend First ticket allows you to upgrade to First Class at weekends and Bank Holidays.

Upgrade to First Class - how much does it cost?

You can upgrade your ticket to First Class at any time before you board the train.

As a general rule, the fare to pay will be the cost of the ticket, or tickets, for the journey you wish to make, minus the value of the ticket you hold.

Please be aware that buying a ticket on the train when you had the opportunity to buy beforehand may leave you liable to a Penalty Fare.

Single Tickets

You will need to pay the difference between the price of the single ticket you hold and the cost of the appropriate First Class Single for the journey you're making. 

Return Tickets - Change of Class in one direction

One of the following options, according to the ticket type held;

Anytime, Off-Peak or Super Off-Peak

Return – you will need to pay for a Standard single, plus a First Class Single fare, valid for the time and direction you wish to travel, minus the cost of your current ticket. (In some instances, it may be cheaper to change class of travel in both directions. Ticket Office or on-board staff will inform you at the time)

Off-Peak – You will need to pay the upgrade price where an Off-Peak ticket is held. Only valid on specific Transport for Wales services

Return Tickets - Change of Class in both directions

You will need to pay the difference between the price of the ticket you hold and the cost of the appropriate First Class Return ticket for the journey you're making.

Advance Single

As long as you are on the train shown on your ticket, simply pay the difference between your ticket and the First Class Single.

BritRail Pass

Ticket cannot be upgraded. The appropriate First Class Anytime Single fare should be purchased.

Season Tickets

At the Ticket Office or on board, where there WAS NOT an opportunity to buy ticket

The difference between the price of the Standard and First Class Single Anytime ticket which would be appropriate at the time of travel (Anytime or Off Peak, depending of the time of day you're travelling).

- On the Train, where there WAS an opportunity to buy ticket:

The full First Class Single fare for the journey being made - please be aware that buying a ticket on the train when you had the opportunity to buy beforehand may leave you liable to a Penalty Fare.

Weekend First

Weekend First may be available if you're travelling on a Saturday, Sunday or on a Bank Holiday. Se our 'Travelling First Class' page for details

Premier Class (Transport for Wales only)

Upgrade from Standard to First Class Monday to Friday on payment of a supplement of £30.00 to £50.00 dependant on journey length and subject to availability.

Available on the following services:

  • 05:32 Holyhead to Cardiff Central
  • 18:21 Cardiff Central to Holyhead

First Class passengers will be treated to a complimentary cooked breakfast on the morning service and a three course meal on the north bound service in the evening

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Last updated:   06 July 2021