Holyhead (HHD)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine Located on the concourse. -
Toilets
Toilets The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Passport Photo Booth
Holyhead
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
-
On Platform 2 by the gate (in ferry port area).
- Storage spaces
- 10
-
5 hoops
- Storage CCTV
- Yes
- Car Park
- Black Bridge
- Operator
- Stena Line
- Phone number
- 08705755755
- Address
-
-London Road
-Holyhead
LL65 2NE - Note
-
£4 for 12 hours
£8 for 24 hours
- Opening hours
-
Monday - Friday 24 Hours a Day
- Number of spaces
- 0 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
£4 for 12 hours
£8 for 24 hours
- CCTV Coverage
- No
- Onward travel information
-
For the nearest bus stop, walk across the footbridge and turn right onto the main road.
- Taxi
-
At the front of the station
- Impaired mobility set down / pick up points available
- Yes
- Port
-
Ferry sailings to Dublin Ferry Port and Dun Laoghaire.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:10
Saturday 06:10 - 19:10
Sunday 10:30 - 17:00
- Location
-
Inside the ferry terminal.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
-
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 00:00 - 21:45
Sunday 07:00 - 00:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Wait at bus stops outside the station
Facilities
- ATM Machine
- Yes
- Located on the concourse.
- Bureau de Change
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Type of shops available
- Passport Photo Booth
- Toilets
- Yes
- Toilets Location
- The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Sunday 24 Hours a Day
Closed until further notice.
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
-
Monday to Friday 00:00 to 23:59 (24 hours)
Saturday 00:01 to 21:45
Sunday 07:00 to 00:00
- Staff help available opening times
-
Monday - Friday 24 Hours a Day
Saturday 00:00 - 21:45
Sunday 07:00 - 00:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Category B
Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.
Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Friday 24 Hours a Day
Saturday 00:00 - 21:30
Sunday 07:00 - 00:00
Find another station
You are here:
- Home
- Stations & On Train
- Holyhead
