Romford (RMF)

Managed by Elizabeth Line 

Romford station
South Street
Greater London

Station facilities

  • Station seating facilities

    Station seating facilities
    • An accessible, heated waiting room is located on Platform 4.
    • The waiting room is open from first to last train.
  • Trolleys

  • Refreshments


    Coffee kiosk platform 4

  • ATM machine

  • Toilets


    Male and Female toilets are located inside the waiting room on platform 4.

  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops



Stations made easy

Route planning around the station including maps and platforms

Show [RMF] route


Getting to and from the station


Bicycle parking

Storage sheltered
Storage location

Platform 5 and Platform 2 

All storage covered 

Storage CCTV
Car Park
Onward travel information

Transport for London buses operate from outside the station

Information to plan your onward journey is available in a printable format at

Impaired mobility set down / pick up points available

Ticket buying and collection

Ticket Office
Opening hours
Monday - Friday 06:00 - 20:00
Saturday 06:15 - 20:00
Sunday 07:10 - 20:10
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
  • Accessible ticket machines are located within the stations ticket hall.
  • The ticket machines are accessible via the stations main entrance.
  • There is no step free access to the ticket machines via the stations side entrance ramp.
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Get Oyster cards here
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Smartcards issued
Smartcards top-up
Not possible at this station
Smartcards validators

Tickets can be collected onto Greater Anglia smartcards at this station. 

Contactless Pay as you go is is valid from this station to any station within the London Pay as you go area. 


Penalty fares
Penalty fares apply for Greater Anglia London Overground Elizabeth Line 
London fare zone
Zone 6

Staffing and general services

Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times

Staffed from first train until the last train

Passenger Information Systems
Departure screens, Announcements
Customer help points

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Lost Property
TfL Lost property
Customer Services

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See for details)

Ticket gates

Romford has a Secure Station accreditation

Location for Rail Replacement Services
Rail replacement bus services will depart from:
  • Atlanta Boulevard for both Westbound and Eastbound services

Click here for map



ATM Machine
Public Wi-Fi
Refreshment facilities

Coffee kiosk platform 4

Toilets Location

Male and Female toilets are located inside the waiting room on platform 4.

Accessible toilets
Baby changing facilities
National key toilets
National key toilets location

An accessible toilet is located on platform 4 and platform 5. This toilet is operated with a radar key. 

Waiting Rooms
Waiting rooms location
  • An accessible, heated waiting room is located on Platform 4.
  • The waiting room is open from first to last train.
Waiting rooms opening hours

Accessibility and mobility access

Helpline Contact
0343 222 1234
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Helpline opening hours
Staff help available
Staff are available to assist from the first to last train.
Staff help available opening times
Ramp for train access
Step free access coverage
Step free access note
  • Accessibility Category A. This station has step-free access to all platforms. For access to Platform 1&2, take Lift to subway and use accessible ramps to the platform. The ramps leading from the subway to the platforms are fairly steep.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 1,2,4 and 5
Wheelchairs available
Wheelchairs available open hours

Staff are available to assist from the first to last train.

Station Map

Station plan

View larger version
Stations made easy
Show [RMF] route

Find another station