Disabled Persons Railcard

From Wednesday 05 March 2008

You must provide proof that you qualify for the Disabled Persons Railcard. You might qualify if you have a visual impairment or a hearing impairment or have epilepsy or are in receipt of a disability related benefit.

The Disabled Person's Railcard can either be purchased online, through telesales or by completing the form available on the Disabled Person's Railcard website and send to the address given in the Rail Travel Made Easy leaflet with proof of your entitlement.

Existing Railcard holders who want to renew their card can do so by phone on 0345 6050 525 or online on the Disabled Person's Railcard website

PLEASE NOTE: When planning a journey with our Journey Planner, in the Passengers and Railcards section simply select the number and type of Railcards that you will be travelling with and click 'Add' after each selection. When the fares are displayed, click on one of the prices to see how much money you've saved by using your Railcard!

From Wednesday 05 March 2008

1. Tickets for your journey should be purchased before boarding the train and when buying tickets you must show the Railcard. You must have the Railcard with you on your journey and show the valid Railcard and ticket to rail staff at their request. If you do not show both the Railcard and the ticket, you will be required to pay the full price Standard or First Class Single fare, as appropriate for your journey as if no ticket was purchased before starting the journey and in some cases a penalty fare. This does not apply if there was no ticket office at the station at which you began your journey or if the ticket office was closed and there was no ticket machine from which you could buy a discounted ticket.

2. Time restrictions - ask for details.

3. In the case of some low price tickets the actual discount with a Railcard may be slightly lower than that advertised.

4. The right is reserved to revise these Conditions and availability of the tickets detailed here. The Train Companies will endeavour to give three months' notice of any changes before they are due to come into effect.

5. Tickets issued to the holder of the Railcard are issued subject to the National Rail Conditions of Travel. Copies of the National Rail Conditions of Travel are available from any staffed station ticket office.