Luton Airport DUO Return

From Sunday 07 December 2025

From Sunday 07 December 2025

Luton Airport DUO Return tickets are only valid when both people travel together, they're not valid if you travel on different services.

The outward part of the ticket is only valid for travel when accompanied by the unused return part of the same ticket.

The outward part of the ticket is valid on date shown on ticket. Return travel within one calendar month.

Luton Airport DUO Return tickets may require you to travel at specific times of day, days of the week or on a specific route. Website journey planners can tell you when your ticket can be used - simply enter your outward and return journey times to see the trains you can travel on. If you board a train at a time when your Luton Airport DUO Return ticket is not valid, you will be charged the difference between the fare you have paid and the cheapest valid fare for the service concerned.  In some circumstances you may have to pay a penalty fare.  

If the route shown on the ticket has a + or † symbol then the ticket includes the cost of travelling between certain London Stations (e.g. between Liverpool Street and Paddington) by either London Underground, Docklands Light Railway (DLR) or Thameslink services as appropriate to the route of the journey being made. Tickets will only be accepted by London Underground and DLR up to the last day of validity of the ticket and until 04:29 the following day. Other than to change trains, a break of journey at intermediate London Underground or DLR stations is not permitted.

If you wish to change your time of travel you can pay the difference between the cost of the Luton Airport DUO Return ticket held and the cost of the ticket that is most appropriate for the journey you need to make.

In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable.

If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see Refund Policy).

Your Luton Airport DUO Return ticket is refundable.

If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee (up to a maximum of £5 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

Adults

• Minimum: 2
• Maximum: 2