Skip to main content

Advertisement

Everything You Need to Know About the Disabled Persons Railcard

Don’t miss out!

Get 1/3 off rail travel for you and an adult companion with a Disabled Persons Railcard

What is the Disabled Persons Railcard?

The Disabled Persons Railcard is a discount card that gives you and an adult companion 1/3 off rail travel in Great Britain, for just £20 for 1 year or £54 for 3 years.

Can I get a Disabled Persons Railcard?

People with many kinds of disabilities and medical conditions are eligible for a Disabled Persons Railcard. For example, you could qualify if you:

  • receive Personal Independence Payment (PIP) or Adult Disability Payment (ADP)

  • receive Disability Living Allowance (DLA) or Child Disability Payment (CDP)

  • have a visual impairment

  • have a hearing impairment

  • have epilepsy

You can see the full list of eligibility criteria and proof of eligibility required(external link, opens in a new tab).

How long does the Disabled Persons Railcard last?

The Disabled Persons Railcard comes in a 1-year or 3-year option.

How much does the Disabled Persons Railcard cost?

The Disabled Persons Railcard is £20 for the 1-year option or £54 for the 3-year option.

Can I get a digital version of the Disabled Persons Railcard?

Yes, you can get a digital Railcard and store it in the Railcard app on up to 2 devices.

You will need to have version 2.0.0 or above of the app to use your digital Railcard.

What does the Disabled Persons Railcard look like?

Digital Disabled Persons Railcard


Physical Disabled Persons Railcard


Disabled Persons Railcard

Find out more about the Disabled Persons Railcard.(external link, opens in a new tab)

How do I get a Disabled Persons Railcard?

If you are eligible for a Disabled Persons Railcard(external link, opens in a new tab) you can obtain your Railcard by following the step-by-step guide below. You will need to fill out a form, either online or by post, and provide proof of your eligibility.

There are 2 ways to apply for your Disabled Persons Railcard

  • Online

  • By post

You are not able to apply for your Disabled Persons Railcard in person at a National Rail station.

Applying for a Disabled Persons Railcard online

To apply online, make sure you have:

  • Evidence of your eligibility

  • A good quality digital passport-style photo of you ready to upload

  • A debit or credit card

  • Your device with the Railcard App installed if you want to get a digital Railcard

Then fill out your application on the Disabled Persons Railcard website(external link, opens in a new tab).

How quickly will I get my Disabled Persons Railcard if I apply online?

If you’re applying for a digital Railcard online, you will get an email with a download code once your application has been approved (which can take 5 working days). Once you download the Railcard app and add your Railcard, you can start using it straight away.

If you’re applying for a physical Railcard online, please allow a total of 15 days for your application to be reviewed and the Railcard to be delivered by post.

Applying for a Disabled Persons Railcard by post

To apply by post, you need to download and complete the Disabled Persons Railcard application form.

If you require information in another format, like Braille, please contact the Disabled Persons Railcard Office(external link, opens in a new tab).

You can then send:

  • Your completed application form

  • A copy of your evidence of eligibility

  • Payment (you can fill out your card details, or send a cheque or postal order)

to: National Railcards, PO box 8626, SWADLINCOTE, DE11 1JA

How quickly will I get my Disabled Persons Railcard if I apply by post?

If you’re applying for a physical Railcard by post, please allow 20 days from the date of posting your application form for your Railcard to be delivered.

How to use the Disabled Persons Railcard

The Disabled Persons Railcard gets you 1/3 off Standard and First Class Anytime, Off-Peak and Advance fares across England, Wales and Scotland.

You can also use it for Travelcards (but a minimum fare may apply), Gatwick Express, Stansted Express, Heathrow Express, Caledonian Sleeper and more. Some restrictions do apply. View the full list of eligible fares and restriction details(external link, opens in a new tab).

You must carry your valid Railcard with you when travelling using Railcard discounted tickets.

If you are travelling with a companion who is using Railcard discounted tickets, they must travel with you throughout the journey.

See the full Disabled Persons Railcard terms and conditions(external link, opens in a new tab).

What do I do if I need to book assistance for my journey?

Please note that booking tickets with your Disabled Persons Railcard does not automatically alert the train company that you might need assistance.

If you require additional support when travelling, the Passenger Assist service can help you.

Passenger Assist includes:

  • offering a helping hand to navigate the station

  • help getting on or off the train

  • meeting you from your train and taking you to your next train or the exit

  • arranging a ramp on or off your train

  • assistance relating to a non-visible impairment

  • carrying your bag(s) – up to 3 items of luggage as per the National Rail Conditions of Travel (PDF, 1.1MB)

  • getting an Assistance Dog Under Seat card

FAQs

Both.

You are able to use the Disabled Persons Railcard to travel independently. If you travel with an adult companion, they are also able to get 1/3 off their train tickets.

No. If you require assistance for your journey, Passenger Assist can help.

Passenger Assist allows you to request an assistance booking in advance. Any train company can organise assistance for your entire journey, even if you are travelling on multiple services.

You can also ‘turn up and go’ without booking assistance in advance, but if you require assistance at short notice please make yourself known to a member of staff or use a Help Point when you arrive at the station.

Yes. Young people aged from 5 to 15 who are eligible can apply for a Disabled Persons Railcard. Please note that the Railcard does not give discounts on child fares but does allow 1 person travelling with the cardholder to get 1/3 off most rail fares.

Children who do not have a Disabled Persons Railcard and are staying in their own wheelchair while travelling can also get the following discounts for child fares and adult fares, for themselves and a companion:

  • 1/3 off Standard or First Class Anytime Singles or Returns

  • 1/3 off Standard or First Class Anytime Day Single

  • 50% off Standard or First Class Anytime Day Return

You could also consider a Family & Friends Railcard(external link, opens in a new tab), which gives you 1/3 off rail travel for adults and 60% off for children, for up to 4 adults travelling together with up to 4 children.

Yes. The Railcard discount is valid at any time of the day, with no time restrictions, but some tickets may have a minimum fare. If you have an adult companion travelling with you, they can get the discount too, as long as they travel with you throughout the journey.

View the full list of eligible tickets and any restrictions(external link, opens in a new tab).

Yes. You and an adult companion can get 1/3 off Off-Peak Day Travelcards and Anytime Day Travelcards when bought as part of your journey to London from outside London Zones 1-9. (Anytime Day Travelcards are subject to a minimum fare which is currently £22.60). Please note that your adult companion or the adult accompanying person must travel with you for the whole journey in order for them to also get the discount.

You can also get your Disabled Persons Railcard discount loaded onto your Oyster card to save 1/3 on single peak or off-peak pay as you go fares on London Underground and Docklands Light Railway services in London. You will need to have registered your Oyster in your name to do this. Simply take your Oyster card and a valid Disabled Persons Railcard to a London Underground station and ask a member of staff to set the discount for you. You can also get the discount set at Oyster Ticket Shops and Visitor Centres.

Please note that Oyster pay as you go discounts are for the Disabled Persons Railcard holder only.

If the Disabled Persons Railcard holder is travelling on a Disabled Person's Freedom Pass, they cannot use their Disabled Persons Railcard to buy a discounted ticket for an adult accompanying person.

See the Transport for London(external link, opens in a new tab) website for more details on Oyster pay as you go.

Eurostar does not provide domestic rail services in Great Britain and so (unlike domestic train operating companies) it is not required to accept Railcards as part of its franchise to operate services. Eurostar does, however, give discounts to customers who have to remain in a wheelchair for the duration of the journey. For more information, see the Eurostar website.

Yes, as long as there are reservations available on the service on which you are travelling. Many train companies will allow you to reserve a seat free of charge on long distance journeys. If an accompanying adult is travelling with you, then you will need to reserve 2 seats.

Yes. You can buy a Disabled Persons Railcard for someone else online.

Visit the page to buy a Disabled Persons Railcard(external link, opens in a new tab). When you get to the question, “Who is the Railcard being purchase for?” select “The Railcard is for someone else” and follow the instructions on the screen to continue with your purchase.

You will also be asked to register if you do not already have an account, or to log in using your registered email address and password.

You will need to submit proof of disability for the person you are applying for. You will also need to provide their digital passport-style photo if applying for a digital Railcard.

No, not automatically, although you may be eligible for both.

Being a Blue Badge holder does not entitle a person to qualify for a Disabled Persons Railcard. The Blue Badge scheme(external link, opens in a new tab) is designed to give parking privileges to people with mobility problems who have difficulty using public transport. It is run by local authorities who have the flexibility to use their discretion when issuing badges. So while many of the people who have Blue Badges may also be candidates for a Railcard, there are many who would not (for example, people with short term illnesses and conditions, or parents of children who need to transport bulky medical equipment). Therefore we cannot accept the Blue Badge alone as grounds to issue a Railcard.

Holding a concessionary bus pass does not entitle a person to qualify for a Disabled Persons Railcard. Concessionary bus passes are administered by local authorities who have the flexibility to use their discretion when issuing passes. So while many of the people who have a bus pass may be candidates for a Railcard, there are many who would not (for example, people with short term illnesses and conditions). Therefore we cannot accept the bus pass alone as grounds to issue a Railcard.

Yes. There are alternative discounts available for those with some disabilities, who do not have a Disabled Persons Railcard.

Discounted travel for wheelchair users

Customers travelling with a wheelchair who do not hold a Disabled Persons Railcard can travel with a discount for themselves and an adult companion. Details of the discount scheme for wheelchair users without a Railcard can be found in the Special Offers section of this site.

Discounted travel for visually impaired customers

An industry-wide discount scheme allows visually impaired customers without a Railcard to travel at a discounted fare with an adult companion. Details of the discount scheme for visually impaired customers can be found in the Special Offers section of this site.

Plan Your Journey

Advertisement