Reduced service at Boxhill & Westhumble expected until the end of the day 

Route(s) affected

At Boxhill & Westhumble

Description

A problem with the station lighting at Boxhill & Westhumble means that trains towards London cannot call at this station.

Services through Boxhill & Westhumble may be revised as a result.

This is expected until the end of the day.

South Western Railway customer advice:

There is currently a fault with the station lighting at Boxhill & Westhumble, which means some trains may be unable to stop there for safety reasons.

Your ticket can be used, at no extra cost on Southern services between Clapham Junction and Epsom / Dorking in both directions.

Passengers travelling to Boxhill & Westhumble should change at Leatherhead for a train back to Boxhill & Westhumble.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.

Southern customer advice:

No trains will call at Boxhill & Westhumble in the direction towards London. Trains in the opposite direction - towards Dorking - will still call as booked at this station.

If you are travelling now, it may take up to 30 minutes longer than usual to reach your destination.

If you are travelling from Boxhill & Westhumble towards London:

Please instead travel to Dorking, then change for a return service towards your destination.

If you are travelling from Dorking to Boxhill & Westhumble:

Please instead travel on to Epsom, then change for a return service towards your destination.

You can use your ticket to travel at no extra cost on alternative Southern or South Western Railway services between Dorking and London.

Planning your journey:

To help you plan your journey, you can view alternative route maps.

Please check journey planners and station information boards before you travel and allow extra time to reach your destination.

Live departure boards can be viewed, and you can check the live map to see if your journey has been affected.

You can also use the Southern app to find up-to-date travel information.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.