Lines reopened: major disruption between Cambridge and Audley End / Hitchin expected until 16:00 

Route(s) affected

CrossCountry servicers between Birmingham New Street and Stansted Airport

Great Northern services between Cambridge / Ely / Kings Lynn and London Kings Cross

Greater Anglia services between Norwich / Ipswich and Cambridge, between Norwich and Stansted Airport, also between Cambridge / Cambridge North and London Liverpool Street

Thameslink services between Cambridge and Brighton

Description

Lines have reopened following the emergency services dealing with an incident between Cambridge and Royston. Trains between Cambridge and Hitchin may still be cancelled, delayed by up to 60 minutes or revised.

Congestion on some lines to / from Cambridge is disrupting services between Cambridge and Audley End. Trains between Cambridge and Audley End may still be cancelled, delayed by up to 30 minutes or revised.

Major disruption is expected until 16:00.

A visual disruption map video is now available.

Great Northern and Thameslink customer advice:

Trains are now able to run again between Royston and Cambridge following this incident. You may still be required to use an alternative route or change trains partway through your journey.

Services will experience delays, alterations and cancellations whilst recover the service timetable. You should allow at least 60 minutes of extra time for your journey.

Once confirmed, reinstated services calling at Meldreth, Shepreth and Foxton are being advertised in journey planners.

Disruption is expected to continue into the afternoon, so for journeys from Cambridge towards London we would recommend using Greater Anglia services down to London Liverpool Street. From here you can use London Underground and Elizabeth line services towards your destination.

For journeys from London towards Cambridge we'd recommend doing this in reverse, using Greater Anglia services from London Liverpool Street to Cambridge. Thameslink and Great Northern services from will start to run north towards Cambridge, however cancellations are expected to continue through the afternoon.

You can also use Greater Anglia, East Midlands Railway and CrossCountry services between Cambridge, Ely and Peterborough, changing at Peterborough to alternative Thameslink services towards your destination.

There will be changes to how services are running, including the following:

• Thameslink services between Brighton and Cambridge have been suspended until further notice

• Great Northern services between London Kings Cross and Kings Lynn will run between Cambridge and Kings Lynn only

• Great Northern services between London Kings Cross and Letchworth Garden City will start / terminate at Letchworth

• Great Northern services between London Kings Cross and Cambridge will start / terminated at Royston

Further ad-hoc alterations to your service are possible meaning your train may not stop at some advertised stations, or will be started / terminated at a different station than planned.

Please make sure to check your train before arriving at the station and allow plenty of extra time for your journey.

Replacement buses:

Replacement buses have been confirmed. These will not run to a timetable so please speak to station staff for further information.

Please note capacity on buses is limited and journey times will be extended, so you should allow at least 60 minutes of extra time for your journey.

Ticket acceptance:

• Greater Anglia services between Cambridge and London Liverpool Street, and between Cambridge and Ely

• Elizabeth line services between London Liverpool Street and Farringdon to connect with alternative Thameslink routes.

• Thameslink and Great Northern services on any reasonable route towards your destination.

• London Underground services on any reasonable route

• East Midlands Railway services between Peterborough and Ely

• CrossCountry services between Cambridge, Ely, and Peterborough

• Southern services between London Victoria, Gatwick Airport, Haywards Heath and Brighton / Hove

You can also use your ticket on the following bus services:

• Arriva bus routes as follows:

  • A / Z / X1 / X2 / X3 between Luton Airport, Luton Airport Parkway (Kimpton Road) and Luton Town

  • 4 / 4A / 23 / 27 / 28 between Leagrave Station and Luton Town

  • 301 between St Albans, Hatfield, Welwyn Garden City, Knebworth and Stevenage

  • 302 between St Albans, Hatfield and Welwyn Garden City

  • 321 between Luton, Harpenden, and St Albans.

  • 100 / 101 between Luton, Hitchin and Stevenage

• Uno bus routes as follows:

  • 602 between Radlett, St Albans City and Hatfield

  • 610 between Luton Airport Parkway, Harpenden and Hatfield

  • 653 between St Albans, Hatfield and Welwyn Garden City

Planning your journey:

You can check train departures from your station:

• Great Northern live departure boards

• Thameslink live departure boards

You can view live maps of the network:

• Great Northern live route map

• Thameslink live route map

You can see the alternative route guides:

• Great Northern alternative route guide

• Thameslink alternative route guide

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can also use the Great Northern and Thameslink apps to find up-to-date information.

Can you tell me more about the incident?

Emergency services have been dealing with an incident between Royston and Cambridge. All lines have now reopened following this incident, and staff are now working to recover the service timetable.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.