Disruption between Castle Cary and Westbury expected until 17:15 

Route(s) affected

Great Western Railway between Weymouth and Gloucester, and also between Frome and Bristol Temple Meads / Gloucester

South Western Railway between Yeovil Junction and Salisbury

Description

A points failure at Frome means that all lines are blocked. As a result, trains running between Castle Cary and Westbury may be delayed by up to 20 minutes or revised.

Disruption is expected until 17:15.

Great Western Railway customer advice:

For customers at Frome, Great Western Railway will arrange alternative transport to Westbury. If you are travelling to Frome, please alight at Westbury and they will arrange transport to Frome. This transport will not be at train times and will not appear in journey planners.

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

South Western Railway customer advice:

Trains are currently unable to run between Yeovil Pen Mill and Castle Cary. This means that services are likely to be diverted between Yeovil Junction and Salisbury and will not be able to call at stations via Westbury.

How do I get to my destination?

If you're looking to travel to between Yeovil Junction and Salisbury via Westbury, you are advised to use local alternatives or speak to station staff who will be able to assist you with your journey.

You should allow extra time for your journey and continue to check station boards and our website for the latest service updates.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.