Lines reopened: major disruption between London and Stevenage until the end of the day 

Route(s) affected

Grand Central between London Kings Cross and Bradford Interchange / Sunderland

Great Northern between London Kings Cross and Letchworth Garden City / Cambridge / Ely / King Lynn, and also between Moorgate and Welwyn Garden City

Hull Trains between London Kings Cross and Hull / Beverley

LNER between London Kings Cross and Lincoln / Bradford Foster Square / Skipton / Leeds / Hull / Harrogate / York / Newcastle / Edinburgh / Aberdeen

Lumo between London Kings Cross and Edinburgh

Thameslink between Brighton and London Kings Cross / Cambridge, and between Sevenoaks and Welwyn Garden City, and also between Horsham / London Kings Cross and Peterborough

Description

The emergency services have completed their work following an earlier incident where a person was hit by a train between London and Stevenage. Trains running between these stations may still be cancelled, delayed by up to 100 minutes or revised.

Major disruption is expected to continue until the end of the day.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Great Northern and Thameslink Customer Advice

Trains can now on all lines between London Kings Cross and Stevenage once more. However, due to the scale of disruption services between London Kings Cross / Moorgate / Finsbury Park and Stevenage / Hertford North / Peterborough / Cambridge / Kings Lynn will be affected until the end of service.

If you are travelling between London and Peterborough, your journey will take at least 60 minutes longer than usual. If you are travelling on this route, you will need to travel using an alternative route to complete your journey.

Service changes

• Between Moorgate and Gordon Hill / Hertford North - will run now run as advertised

• Between Moorgate and Stevenage - will run now run as advertised

• Between Moorgate and Welwyn Garden City - staff are working to reintroduce the service

• Between London Kings Cross and Letchworth Garden City - staff are working to reintroduce the service, although it will be reduced for the rest of the day

• Between Peterborough and Horsham - will run between Peterborough and Stevenage only for the rest of the day

• Between Cambridge and Brighton - will now run as advertised

Please check station screens, planners and listen to announcements for the latest information.

Ticket acceptance

Your ticket will still be accepted on the following, at no extra cost:

• Alternative Thameslink services

• Elizabeth line between Farringdon and London Liverpool Street

• Southern services on any reasonable route

• London Buses between London and Potters Bar / Gordon Hill

• London Underground on any reasonable route

• CrossCountry between Cambridge and Peterborough, via Ely

• Greater Anglia between London Liverpool Street and Hertford East / Cambridge, and between Ely and Peterborough

• East Midlands Railway between Peterborough and Ely, and between London St Pancras International and Peterborough, via Leicester

• London Overground between London Liverpool Street and Enfield Town

• Uno Buses:

  • 601 – Between Welwyn Garden City and Radlett (for Hatfield and St Albans City)

  • 602 – Between Hatfield, St Albans, and Radlett

  • 653 – Between St Albans, Hatfield, and Welwyn Garden City

  • 610 – Between Luton, Harpenden, Hatfield, Welham Green, Brookmans Park and Potters Bar

• Metroline:

  • 107 – Between New Barnet and Elstree & Borehamwood

• Arriva Buses:

  • 55 – Between Stevenage and Letchworth

  • 100 / 101 – Between Luton, Luton Airport, Hitchin, and Stevenage

  • 301 – Between Stevenage, Knebworth, Welwyn North, Welwyn Garden City, Hatfield, and St Albans

  • 302 – Between Welwyn Garden City, Hatfield, and St Albans City

  • 724 – Between Hertford East, Hertford North, Welwyn Garden City, Hatfield, and St Albans

Planning your journey:

You can check train departures from your station here:

• Thameslink live departure boards

• Great Northern live departure boards

You can view live maps of the network here:

• Thameslink live route map

• Great Northern live route map

You can see the alternative route guides here:

• Thameslink alternative route guide

• Great Northern alternative route guide

If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.

You can also use the apps to find up-to-date information.

LNER Customer Advice

Tickets for travel on Monday 28 July will be valid for use on Tuesday 29 July.

You can use your ticket on the following train companies at no extra cost:

• Avanti West Coast between London Euston, Manchester Edinburgh

• TransPennine Express between Manchester, Leeds and York / Newcastle

• Northern between Carlisle and Newcastle

• East Midlands Railway between London St Pancras International and Sheffield

• CrossCountry between Sheffield, Doncaster / Leeds, York and Newcastle / Edinburgh

• Greater Anglia between London and Stevenage / Peterborough via Cambridge

Please be aware that other operators’ services are also likely to be busy.

Please see the alternative route map for more details.

Lumo Customer Advice

Lumo plan to run all services to their destination this evening. Please continue to travel as planned on your booked service, though your train may be delayed.

Can you tell me more about the incident?

We're very sorry to advise that a person was hit by a train on this part of the network earlier today. Train operators worked with Network Rail and the emergency services to deal with this incident as sensitively, quickly and safely as possible.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.