Lines reopened: disruption between Ely and Norwich expected until the end of the day 

Route(s) affected

East Midlands Railway between Liverpool Lime Street / Manchester Piccadilly / Sheffield and Norwich

Greater Anglia between Stansted Airport / Cambridge and Norwich

Description

All lines have now reopened following an earlier safety inspection of the track in the Shippea Hill area. Trains running between Ely and Norwich may continue to be cancelled, delayed by up to 35 minutes or revised.

Disruption is expected until the end of the day.

A visual disruption map video is available.

Greater Anglia customer advice:

If you are travelling to / from Norwich from Stansted Airport and Cambridge (in both directions), your ticket can be used via Ipswich.

Limited accessible replacement buses are being sought to run between Ely and Norwich. Greater Anglia will inform you as soon as they are on route to Ely and Norwich. Please note that e-scooters, electric and full size bicycles are not permitted on rail replacement vehicles.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Specific train service alterations and live departure boards are available to help plan your journey.

You can check your next train and alternative options using the live map.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.